B2B Lead Generation Archives - Leadrebel Blog https://blog.leadrebel.io/tag/b2b-lead-generation/ Blog about B2B Lead Generation Tue, 14 Jan 2025 08:54:50 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://blog.leadrebel.io/wp-content/uploads/2019/09/output.png B2B Lead Generation Archives - Leadrebel Blog https://blog.leadrebel.io/tag/b2b-lead-generation/ 32 32 Website Visitor Identification — a Low-Cost but Powerful Lead Machine! The Ultimate Guide https://blog.leadrebel.io/website-visitor-identification/ Fri, 04 Oct 2024 10:03:22 +0000 https://blog.leadrebel.io/?p=886 Website Visitor Identification — a Low-Cost but Powerful Lead Machine! The Ultimate Guide Website Visitor Identification — Introduction Website visitor identification is a lead generation process that allows B2B companies to identify anonymous website visitors based on IP addresses or other tracking methods. This technology has long been a neglected marketing opportunity that few people knew

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Website Visitor Identification — a Low-Cost but Powerful Lead Machine! The Ultimate Guide

Website Visitor Identification — Introduction

Website visitor identification is a lead generation process that allows B2B companies to identify anonymous website visitors based on IP addresses or other tracking methods.

This technology has long been a neglected marketing opportunity that few people knew about. In the past, Google Analytics contained a report showing which Internet networks the website visits originated from, but it attracted only a few marketers’ attention since the data was very rough and unreliable. Meanwhile, various software tools have emerged that adopted and professionalized website visitor recognition. One such tool is LeadRebel.

The Google discontinued respective in late 2019, which spurred the growth of our industry even further. Nowadays, website visitor recognition enjoys high popularity as a marketing method. In the wake of increasingly strict cookie tracking requirements, it is being embraced as an alternative to visitor tracking and retargeting.

Many marketers ask themselves the same question over and over again: Who visits my website? Quite surprisingly, though, many are unaware that a direct answer to this question even exists. Rather than trying to accomplish this by using indirect methods like audience analysis and segmentation, LeadRebel lets you see which employees from which companies came to your website.

This guide tries to answer the most frequent questions about technology, the industry, and LeadRebel.

Overview

  1. Website Visitor Detection: FAQ
  2. The three main benefits of website visitor detection
  3. For whom does website visitor identification make sense?
  4. ​​How do I find out exactly which person was on my website?
  5. How does website visitor detection work?
  6. Factors affecting website visitor recognition
  7. What do I have to do to see who visited my website?
  8. Website visitor identification: legal side
  9. How do I integrate website visitor recognition into my sales process?
  10. Helpful LeadRebel features
  11. Effects of website visitor recognition on your marketing and sales activities
  12. What tools should you use alongside website visitor recognition software?
  13. Identifying website visitors – conclusion

Website Visitor Detection: FAQ

What is website visitor identification?

Website visitor recognition refers to the technology that allows you to identify visitors to your website by collecting and analyzing their IP address, cookies or other identifiers.

Can I see which person exactly visited my website?

Yes, you can! Unfortunately, this is only available for US traffic due to various regulations around the world. However, if you do business in the USA and have US traffic, it is definitely possible, and LeadRebel will show you exactly which person has visited your website.

What data can be collected through website visitor identification?

By using website visitor recognition, you can collect information about your visitors, such as their geographic location, the companies they work for, how often they visit your website, and the pages they visit. This information can be used to improve your marketing strategy by creating personalized messages, customizing your website content and improving your audience analysis.

Is Website Visitor Identification GDPR Compliant?

Website visitor identification is GDPR compliant when done in accordance with data protection regulations. The General Data Protection Regulation (GDPR) contains strict rules to protect the personal data of EU citizens. If you collect personal information from visitors to your website, you must ensure that you do so in a transparent, legitimate and lawful manner. You must inform your website visitors about the collection of personal data and ensure that you have obtained their consent to do so.

Top 3 Benefits of Website Visitor Recognition

main advantages of website visitor recognition

Before we dive in, here are three key benefits of website visitor identification for you to better grasp what this marketing and sales method has to offer:

  • You know which companies have visited your website and their intentions
  • Are aware of the relevant people to talk to at these companies
  • You can integrate the software seamlessly into your sales process due to its outstanding flexibility and powerful export functions

It sounds like a lead machine, and it is! Read on to learn whether website visitor recognition is a suitable solution for you.

For Whom Does Website Visitor Recognition Make Sense?

5 criteria for the successful use of visitor recognition

Software that identifies website visitors doesn’t add up for every business. Based on our experience, such a software tool is a game-changer for the following organizations:

  • Industry: B2B. Why? Because website visitor tracking only works at the business level. You can’t and may not apply this technology for recognizing individual users. As such, there are hardly any advantages this method can offer to B2C companies.
  • A reasonably functioning website is essential.
  • Traffic: at least 50 website visitors per day, better more.
  • The company should have a sales team. Ideally, one person is in charge of going through all the leads at least once a day and distributing them to the sales team that takes care of them.
  • This distribution process must be automated for recognition software to become an integral part of this automated process.

These are just five factors we believe are critical to the successful deployment of website visitor tracking.

How Do You Know Which Person Visited My Website?

Well, the good news is, you do not need to know which member of company XY visited your company’s website. LeadRebel, like similar software solutions, is not permitted to tell you who precisely the individual was that browsed your pages. This would be untenable in terms of data privacy as well as from an ethical standpoint.

The good news is: You do not need this information at all. Why? Simply by using visitor recognition software, you learn that company XY has an intention to buy.

You also already know which department is responsible for purchasing your products or services. Using LeadRebel’s “Search for employees” function, you can find out who works for company XY.

In other words: You know which company is interested in which product, which department is responsible for ordering your products or services, and— thanks to LeadRebel—who works in this department along with their contact details.

That is why it does not matter which particular person visited your website but taking the above factors into account is sufficient.

B2B Lead Generation Software Dashboard, LeadRebel Dashboard

How Does Website Visitor Tracking Work?

You need to embed the tracking code on the website provided to you right after registering to use our software. Once the code is included, we will receive traffic information from your website for analysis.

Website visitor tracking is mainly based on the visitors’ IP addresses. The tracker captures IP addresses and matches them using internal and external databases to identify which network the visitor came from. The next step is to look up the network name from the internal (or external) database to find a company matching the network. To this end, LeadRebel, like comparable software providers, maintains an extensive company database that LeadRebel moderators manually curate should automatically aggregated data sets be insufficient.

The result of this largely automatic process is displayed on your dashboard as a list of organizations that have visited your website. This is (almost) the whole science behind website visitor recognition.

The tools differ in the use of cookies, though. As mentioned above, the use of cookies by website operators is becoming more and more restricted. LeadRebel uses a few optional cookies, but they do not limit the functioning of the software if they get blocked.

Factors Influencing Website Visitor Recognition

4 main factors for the success and failure when using B2B Lead Generation Tool LeadRebel

What do you need for our software to identify your website visitors? There are several “ingredients” that determine the success or failure of this technique.

  • Traffic: Having a website online alone is not enough; it must attract visitors too. The more visitors your website has, the more the software will recognize. If you find yourself with insufficient website visitors, this article may help you with generating more traffic. As a rule of thumb, you should have more than 50 visitors per day. Of course, the methodology works just as well with less. Yet, you should ask yourself why your website draws such a small audience.
  • A significant share of B2B visitors to the website: A fountain of traffic will not benefit you much if it does not come from B2B sources, that is, from corporate networks. We cannot and must not assign visits from private households. Business-to-business traffic can come in different shapes and sizes: Some companies receive mostly business visitors, while others have hardly any corporate visits. As a consequence, our software detects between 5 % and 30 % of website visitors. Using the tool at LeadRebel, we enjoy a detection rate of about 20 %, which means that 20 out of 100 users are recognized as companies. Please keep in mind that these ratios are subject to weekly and seasonal fluctuations. This means LeadRebel will detect fewer website visitors on weekends and during the vacation season than on weekdays and off vacations.
Geographic origin and company size also matters
  • Geographic origin: The recognition rate differs with the country from which the website is being visited. The highest recognition rates are achieved with B2B traffic coming from the EU or the USA. In emerging markets, recognition rates are typically lower.
  • Company size: Needless to say, large companies are more easily recognized than small ones. Here, some skeptics might object that knowing that someone from Apple or Microsoft has visited your homepage will not benefit you much. While this is true, the good news is that the recognition rate among mid-sized companies is quite impressive, and even many smaller companies operate their own networks. Discovering self-employed individuals, of course, is a trickier task.

Interim conclusion:

Being a B2B company with a high percentage of business-to-business traffic and more than 50 visitors per day, preferably from SMEs in the EU or the US, you must use the website visitor recognition software. Why “must”? As a matter of fact, most of your competitors already utilize such software and thus have a strategic advantage over you.

What Do I Need to Do to See Who Has Visited My Website?

Above, we have already touched on factors influencing website visitor recognition. They are the foundation for working effectively with LeadRebel but are only part of the overall process.

What you should do and pay attention to:

  • Ensure that you have enough traffic coming to your website.
  • Sign up for LeadRebel.
  • Embed the tracking code on your website. If you are using a popular CMS, ensure that any plugins do not block the tracking code.
  • Share the software with your colleagues.
  • Add the text module provided by LeadRebel to your privacy policy. It helps you use visitor recognition software in a GDPR-compliant way.

That’s it! You are all set to see who is visiting your website.

At LeadRebel, we had a detailed legal audit conducted on the use of our software. This proves that you can confidently use LeadRebel as part of your sales process. Verdict: Our software is GDPR-compliant.

The critical element here is that we are not collecting any personal data of website visitors. Instead, we work exclusively with company data that are publicly available anyway. The IP addresses that we analyze are solely used to identify the corporate network the traffic is coming from and not the individual user.

Also, you are in good company. Website visitor recognition methods are widespread and used by many companies, including enterprises with rigorous compliance requirements. They all want to know who is visiting their websites.

When using LeadRebel, keep in mind to add the provided text module to your privacy policy. Cookies placed by LeadRebel are detected and classified by most cookie scanners automatically. You may also briefly mention using LeadRebel for website visitor recognition by including a note in your cookie banner.

How Do I Integrate Website Visitor Recognition Into My Sales Process?

From Lead To Deal

There is no one-size-fits-all solution to this, as each company has its own unique sales process depending on its industry, company size, and various other factors. It all comes down to seamless software integration into your workflow, another strong point of LeadRebel. Using our software purely for informational purposes is not a good idea. You will harvest the biggest payoff when you proactively target leads and try approaching customers.

Find out how we use LeadRebel for our own sales activities, along with three case studies from our customers.

Below is a summary of our in-house process:

  • Edit leads: Skim through recognitions, purge or block list non-interest visits, tag interesting website visits, and export them to CRM.
  • Find your point of contact: There is a feature for it in LeadRebel. If no suitable contacts can be found, we search the website or LinkedIn ourselves.
  • Outcome: Out of 1000 website hits, we identify on average 200 organizations. After filtering out all irrelevant visits, 100 companies remain; about 20 respond after being approached, and five sign up. By this activity, our conversion rate increases by 0.5 %, which is not that bad compared to a typical conversion rate of 2 %.

That’s how we do it. However, you should incorporate website visitor recognition into your sales process based on your requirements. To accomplish this, consider the following:

General

  • You ought to have someone who analyzes the identified website visitors and distributes the data to your sales team. This is enough if this activity is performed once a day (depending on the number of leads captured daily).
  • Reach out to these contacts indirectly (like we do) or call them straight up. The latter is often more effective because the one-hour rule applies here: prospects are most responsive within an hour of inquiry (or visit). Suppose the contact is made within an hour, there is a high probability that the visitors are still considering the offer.
  • Do not mention to the customer that you have identified them as visitors to your website; many dislike to hear that. If someone complains about “your spying methods,” just apologize and acknowledge the complaint. As we have explained, the procedure is harmless in terms of data privacy law (concerning competition law aspects, everyone should decide for themselves and clarify which strategy is acceptable in more detail. Please refer to our checklist for outbound sales).
  • Use a CRM system. Not even the best website visitor recognition software can replace CRM — nor can LeadRebel. If you cannot find your CRM on the integration list, please feel free to contact us at info@leadrebel.io.
  • If you prefer working with email marketing, do your best to automate the process. To do so, Zapier is particularly well suited, but you can also use our native API to integrate with CRM and email marketing software. This way, you combine the benefits of website visitor recognition software with other lead generation solutions. A good overview of such applications can be found here and here.
  • Integrate your website visitor recognition into your sales funnel and measure KPIs.

Helpful LeadRebel features

Helpful Functions of B2B Lead Generation Software LeadRebel
  • You can export leads from LeadRebel in various ways (e.g., Excel, PDF, or zip file), either individually or in bulk as a list. Then, simply email the leads to yourself (or your coworkers) or export them right into your CRM of choice.
  • Work with tags. You can assign a staff member’s email to a tag label. For example, if the email address stefan@beispiel.com is given to the tag “Stefan,” any leads tagged in this way will be sent directly to “Stefan” once you choose to forward those leads by email.
  • Use the Person of Interest (POI) function. This feature allows you to define the roles of the employees you are targeting as potential buyers (e.g., Sales Manager, Marketing Manager, CMO). If you define POIs, they will be displayed at the top of the list when you search for employees in a company.
  • LeadRebel will show you the LinkedIn profiles and emails of employees in a company saving you time-consuming research.
  • You can add all the visitors which are irrelevant for you to the blacklist. This is a great way to clean up your dashboard over time from recurring entries that are not in your focus, be it competitors, offices, or other sources.

Impact of Website Visitor Identification on Your Marketing and Sales Activities

Our article on sales funnels clearly illustrates the impact that software like LeadRebel can have on your KPIs. Let’s compare two sales funnels, one with and one without website visitor recognition software:

Traditional funnel based on the following assumptions:

  • 2000 visitors per month
  • 2 % traffic conversion rate (i.e., 2 % of visitors send a request and register for a free demo)
  • 5 % lead conversion rate (rate of active visitors who became paying customers)

Traditional funnel: 2000 visitors * 2 % * 5 % = 2 customers/month

Now we deploy LeadRebel with the following assumptions:

  • 2000 visitors per month
  • 20 % of visitors are recognized by LeadRebel
  • 50 % of discovered website visitors are relevant and can be addressed directly
  • 2 % lead conversion rate (rate of relevant visitors converted into paying customers)

LeadRebel tunnel: 2000 visitors * 20 % * 50 % * 2 % = 4 customers/month

You have already doubled the customer acquisition rate with a lead conversion rate of “just” 2 %.

Needless to say, it takes much work and requires solid sales skills (both online and offline) to achieve it. But as you can see for yourself, combined with LeadRebel, your efforts directly leverage lead conversion rates because you are able to focus on the relevant visitors.

Impact of website visitor identification on your marketing and sales activities. LeadRebels vs Traditional Funnel

Let us recap the main advantages of website visitor identification:

  • You know which companies are visiting your website.
  • You know what companies are interested in.
    Was it product A or service B? How long did these visitors remain on the respective page? With this, you can directly target the visitors.
  • You know what is happening during a visit.
    You can watch a video recording of it. What did the visitors click on? Which sections caught their interest?
  • You have a point of contact.
    You no longer have to search for contacts at potential customers manually. On LeadRebel, they are just a click away.
  • Will steadily receive “warm” leads.
    Continually extract leads from your visitor stream at a much lower price than, say, Google Ads.
  • You watch the competition.
    Capture competitor traffic and can detect threats promptly.

So You should ideally complement LeadRebel with other tools for maximum impact.

What Are the Tools That Should Be Used to Complement Website Visitor Identification Software?

For marketers and salespeople, it is exceedingly helpful to know which businesses have visited their company websites. But visitor identification software alone won’t get you very far. There are numerous tools available to help you better evaluate the results and target your prospects. Here’s a quick rundown of which tools you can use to automate your lead generation and sales funnel:

5 useful tools to automate your lead generation
  • CRM. Whether it’s Salesforce, Hubspot, or any other CRM. Thanks to the API, you can conveniently import the leads from LeadRebel into your CRM and process them there. Additionally, many CRMs allow for data enrichment and feature automatic email sequences, which can help you automate your sales process even further.
  • Email Marketing Software. Tools like Mailchimp, ActiveCampaign, and Sendpulse are another great addition to visitor recognition software. Take a look at Mailchimp, ActiveCampaign, or Sendpulse. By using them, you can segment the detected leads according to various criteria and create automatic email sequences to power your lead generation.
  • Buy Leads. In this article, we have described where and at what price you can buy leads. You can, for instance, purchase a record of potential customers in your target market and import them into your CRM. Then, you approach the potential customers and measure in LeadRebel who responded to your pitch and how. Next, you export the visits to CRM and enrich the existing records with information from LeadRebel. With such in-depth information, you can now talk to your potential buyers again in a very targeted way.
  • Use LinkedIn Sales Navigator. LinkedIn is a beneficial tool for B2B lead generation if you know how to leverage it. If you need even more data about your website visitors, make use of LinkedIn Sales Navigator.

There are plenty of other tools and software solutions that you can combine with website visitor identification software. We will be happy to advise you on this matter. Just contact info@leadrebel.io.

Additional Tools for website visitor identification

Website Visitor Identification — Conclusion

Website visitor identification technology is a powerful weapon in your marketing and sales arsenal. But this marketing method is not a silver bullet. What you need is a functioning website, enough B2B traffic, and the desire to integrate this lead source into your sales process in order to utilize it for your company.

Appropriately used, website visitor identification software like LeadRebel turns into a veritable lead powerhouse that can meet the lead nurturing demands of many B2B companies. It generates “warm” leads and empowers your sales team to convert your visitors to new customers successfully. Sign up now to get a free trial account.

Translated by FabForward Consultancy

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Targeting Right B2B Prospects: Methods for Identifying User intent, Case Studies https://blog.leadrebel.io/targeting-the-right-b2b-prospects-identifying-user-intent/ Tue, 16 Jul 2024 09:00:23 +0000 https://blog.leadrebel.io/?p=2662 Targeting Right B2B Prospects: Methods for Identifying User Intent, Case Studies Our last article dived deep into intent-based marketing — the types of intent signals, Identifying user intent, and data tracking strategies – and evaluated their performance (KPIs) using AI-automated outreach methods.  In today’s post, we will explore various methods for identifying the ideal customer

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Targeting Right B2B Prospects: Methods for Identifying User Intent, Case Studies

Our last article dived deep into intent-based marketing — the types of intent signals, Identifying user intent, and data tracking strategies – and evaluated their performance (KPIs) using AI-automated outreach methods. 

In today’s post, we will explore various methods for identifying the ideal customer profiles (ICP) and the right prospects to target so that instead of trying to generate more leads to satisfy sales quotas, intent-driven targeting can improve sales enablement and make it easier to close deals.

  1. Collecting Prospects’ Intent (Data) Is Not Straightforward – Technical Challenges
  2. Process for Identifying a Potential Prospect Through intent-data
  3. Identifying Intent Data From ‘Websites’
  4. Case Study: Marriott Increased Bookings by 289% Using First-Party Website Data
  5. Identifying Intent Data from ‘Email Campaigns’
  6. Identifying Intent Data from ‘Social Media’ 
  7. Identifying Intent Data from ‘Landing Pages’
  8. Identifying Intent Data from ‘Ads’
  9. Identifying User Intent from Competitor Platforms

Percent of companies using one or more intent data solutions graph - Identifying user intent
Respondents are either currently leveraging or planning to leverage intent data – intentsify.io

The Need to Identify Intent?

One of the most complex parts of being a marketing/salesperson in the digital B2B space is knowing when and how to target specific prospects. Marketers often feel like they are wasting their time with their outreach activity by guesswork. 

With intent data, instead of guessing whether to target the prospect or what outreach method could better resonate with the prospect, marketers can categorise passive and active prospects and target them with an educated conversation based on information the buyer is actively looking for and address their specific needs for better conversion. 

“Stat: 55% of sales leaders saw increased lead conversions when using intent data.”

This article aims to present you with methods that will help you understand a prospective Client’s interests and help marketers personalise their outreach to specific groups of buyers instead of the entire account book. 

Collecting Prospects’ Intent (Data) Is Not Straightforward – Technical Challenges

  1. Over-Abundance of Prospects Data: Due to the sheer volume of data types available across millions of companies (as potential prospects), one can be deluged with intent data from various streams, making it difficult to determine the right level of coverage and data types needed. 
  2. Outdated Intent Data: Reaching out to prospects who have already made a purchase decision wastes valuable sales time and resources. As prospects quickly move through the buying journey, intent data that is even a week old can become irrelevant and misleading. 
  3. Inaccurate or Misleading Data: Distinguishing between strong intent signals (e.g. a CTO researching a specific product) and weak signals (e.g. an intern Googling the company name) is crucial to avoid wasting time on unqualified leads. Third-party intent data sources can include errors, such as outdated or misattributed intent signals. 
  4. Over-reliance on online intent: Intent data derived solely from online behaviours can provide an incomplete picture, as it fails to capture the influence of offline interactions and human conversations on the buying process. 

The challenge is how marketers can address these issues and build effective intent-data collection streams to extract meaningful ROI from an outreach campaign.
Process for Identifying a Potential Prospect Through intent-data

The first stage in an Intent-data marketing outreach (adjacent flowchart) is ” identifying” the right prospects. 

This involves (Collecting intent data, Refine and filtering, and Enrich the data):

Step-1: Collect first-party intent data from various data streams, such as website, email campaigns, landing pages, ads, search engines, and social media pages.

Step-2: Prioritise engagement metrics and refine the data for active purchase intent.

Step-3: Filter the identified accounts to only those that match the ICP using firmographic and technographic data.

Step-4: Leverage Third-party data to supplement first-party data to get a more comprehensive view of prospect interest. Various tools track intent signals across the web. 

These four steps form the foundation for an effective intent-outreach campaign. In the following sections, let us explore the methods and tools available for intent data collection (First-party and third-party) with case studies mentioning how user intent can be recorded, refined, and targeted.

Collecting First-party Intent-data: Methods and Tools

First-party intent data offers insights into your prospects’ interests, behaviours, and buying signals.

Depending on the data stream, the type of intent data collected shall vary. Here are a few examples of the kinds of data and techniques used to collect purchase intent from websites, email campaigns, landing pages, social media sites, and capturing intent data from ads.  

A. Identifying Intent Data From ‘Websites’:

  • Data Types: Site analytics (GA4), site search, organic traffic, content engagement, and behavioural tracking (heat maps).
  • Tools Available: 

– Google Analytics (GA4): Tracks user interactions, providing insights into page views, session duration, and conversion paths.

– Hotjar: Offers heatmaps and session recordings to visualise user behaviour.

– Crazy Egg: Provides A/B testing and scroll maps to optimise engagement.

Identifying Intent Data from First-party Website Data – Case Study: 

Marriott Increased Bookings by 289% Using First-Party Website Data

Marriott International traditionally faced inefficiencies in identifying potential clients from their website visitors and was dependent on generic retargeting methods, resulting in high costs and low conversion rates. They partnered with The Trade Desk and Digitas to implement Dynamic Creative Optimization (DCO) and Universal Pixels to track user behaviour and intent to address this.

When deployed on Marriott’s website, Universal Pixel started collecting first-party data from website visitors, tracking their behaviours and interactions — browsing habits, purchase histories, and other behaviours. Leveraging pixel data, re-targeted ad campaigns were automated based on traveller location, language, and preferences, enabling real-time assembly of targeted advertisements and enhancing precision marketing efforts.

The strategic use of first-party data resulted in a 289% increase in Marriott bookings. They could achieve a 55% reduction in cost per acquisition, with an impressive 65% increase in return on ad spend. Marriott also expanded its audience reach by 272%, reducing the average booking completion time from 8 to 5 days.

Note: While the above case study leverages complex technologies to build robust automated intent identification and behaviour-tracking systems, these platforms are often resource-intensive and can only yield accurate results for sites with significant visitor traffic. LeadRebel.io simplifies the process with a few clicks. 

Check how it works here: User-Friendly Website Visitor Tracking Software – Leadrebel.io. Or check the list of tools for website visitor recognition.

For websites with low to medium traffic, LeadRebl.io is best suited to manually collect First-party data and derive user intent. Read more: Intent-based Marketing – Case Studies and Effective Strategies (leadrebel.io)

B. Identifying Intent Data from ‘Email Campaigns’

Data Types: Tracking CTRs, events (downloads, form fills, or clicks), and email cadence or responsiveness.

Tools Available: 

  • Mailchimp: Offers advanced segmentation and automation, with a reported average open rate of 21.33% across industries.
  • HubSpot: Provides comprehensive analytics on email performance, including click rates and user engagement metrics.
  • Marketo: Enables detailed tracking of email interactions and lead scoring.

Hubspot Email Marketing Performance Dashboard - Identifying user intent
Hubspot Email Marketing Performance Dashboard

Image reference: https://www.clicdata.com/dashboards/hubspot-email-marketing-performance/

Tracking Intent Data from Email Campaigns – Example Case Study: 

The goal is to improve prospecting and targeting by leveraging email campaign data to identify high-intent prospects for LeadRebel.io, a B2B lead-sourcing platform. 

  • Deploy ‘BuiltWith’ to find potential prospective clients for LeadRebel.io (websites using competitor products). Once the prospect’s website list is ready, use ‘Hunter.io’ to scrape and extract their email lists and segment them into groups (based on industry, Saas, etc.)
  • HubSpot: Launch an email cold outreach campaign to monitor key metrics such as link CTRs (Click-through rates), Form fills, Download events, or Open and response rates.
  • Market-Average Intent signals: The average email open rate for the “Software and Web App” industry category is 39.77% according to benchmarks (Check this HubSpot report for average opening rates across industries: Average Email Open Rates by Industry). Higher response rates indicate a more substantial interest; for example, a follow-up email response rate of 10% is considered good in B2B. 
  • Classify users based on intent signals: High-intent prospects open emails and engage promptly, while moderate and low-intent prospects may exhibit lukewarm engagement. These include clicking on links (tracked through CTRs). Check the MailerLite report for average CTR for your industry, and classify prospects with high intent signals. 

Engagement dashboard - Identifying user intent LeadRebel.io
Performance Insights – Engagement dashboard

Image reference: Marketo Email Performance Insights dashboard
  • Resources, Personalized offers and free trials for High-intent prospects: The goal is to move high-intent prospects down the funnel from Consideration to Conversion. This can be through additional resources — free product demos, a trial, webinars, and industry reports. 
  • Re-engage with Moderate-Intent users: These prospects must be nurtured through special discounts, surveys, or an incentive program. By consistently tracking their engagement over some time, they can move up the ladder into high-intent prospects. 

By leveraging email engagement metrics and tracking a user’s intent, industries can identify and avoid sales efforts on low-intent prospects while doubling their targeting and prospecting efforts on high-intent prospects. 

C. Identifying Intent Data from ‘Social Media’ 

Data Types: Social listening tools, engagement metrics, and conversion events.

Tools Available:

  • Hootsuite: Ideal for tracking brand mentions and measuring the impact of social media campaigns, Hootsuite monitors social media interactions across various platforms to provide detailed analytics on likes, shares, comments, and other engagement metrics. 

Sentiment summary and trends within Sprout's Social Listening dashboard. The sentiment summary reflects net positive and negative sentiment by percentage. The sentiment trends section features changes in sentiment over time. A message overlay appears on the right side of the screen, highlighting an inbound message with negative sentiment - Identifying user intent
Social Media Analytics Dashboard – Sprout Social

Image reference: Sprout Social Campaign dashboard

  • Sprout Social: Sprout Social is best suited to understanding audience sentiment and identifying trends in social media discussions. The platform offers advanced social listening features to monitor and analyse conversations around specific topics and provides detailed reporting on social media performance, including engagement rates, follower growth, and audience demographics.
  • Brandwatch: Equipped with advanced models, Brandwatch offers sophisticated social listening and sentiment analysis tools by analysing large volumes of social data to identify trends, patterns, and sentiments around brands or topics. Brandwatch is ideal for understanding social media sentiment and competitor benchmarking.

Case Study: ESCP Europe Leveraging LinkedIn’s Spotlight Ads 

Spotlight Ads, a dynamic ad format on LinkedIn, is designed to promote content directly to users based on their profile data, activity history, portfolio, job titles, skills, and interest pages. The LinkedIn algorithm identifies the prospect’s intent and automates the targeting, resulting in higher ROIs.   

A successful record of utilising LinkedIn Spotlight Ads to identify user intent to identify prospects and then target them resulted in a conversion rate of 14%, double their initial target recorded by HubSpot. 

ESCP's LinkedIn Spotlight Ad - Identifying user intent
ESCP’s LinkedIn Spotlight Ad – HubSpot Case Study

ESCP Europe, the World’s First Business School, aimed to generate applicants for their Masters in European Business. Their secondary goal was to build a global leads pipeline by identifying and engaging prospective students. Here is how they leveraged Spotlight Ads:

  • Identifying Target account profiles: Using LinkedIn’s targeting features, ESCP contacted students interested in higher education.
  • Demographic Insights: Analyzed the profiles of users who interacted with the ads to understand their backgrounds and interests.
  • Targeting profiles with Ad Content: Featured valuable information such as scholarship opportunities to attract high-quality leads.
  • Engagement Indicators: Filtered on users who not only clicked on the ads but also engaged with the landing page content, provided their information and marked them as High-interest users. 
  • Click-Through Rate (CTR): Tracked the CTR to determine the effectiveness of the ads. Spotlight Ads on LinkedIn typically see higher engagement due to their personalised nature.
  • Follow-Up Interactions: Nurtured leads through follow-up calls and interviews to convert them into applicants.

Results of ESCP’s intent-driven targeting campaign:

  • Impressions: Over 2M+ impressions from potential students.
  • Conversion Rate: Achieved nearly 14%, almost double the intended goal of 7%.
  • Leads Generated: Exceeded the goal by generating 290 high-quality leads (40 more than targeted).
  • Geographic Insights: Identified three countries with the highest qualified leads, adding to their global pipeline development.

D. Identifying Intent Data from ‘Landing Pages’

Data Types: Conversion rates, engagement metrics (time spent on a page, scroll depth, etc), and performance data from A/B testing.

Tools Available: 

  • Instapage: Heatmaps and detailed visitor analytics to track user engagement.
  • Unbounce: Create and test (A/B) landing pages. It also reports an average conversion lift of 30% from optimised pages.
  • Leadpages: Offers drag-and-drop customisation and analytics on page performance.

Identifying Intent from ‘Landing Pages’ – Method and Example Case Study:

The goal is to capture High-Intent Leads for an HR and Recruiting Services Company. 

  • Search Job Search Platforms to identify companies recruiting employees: Platforms like Indeed and LinkedIn Jobs can help identify companies actively hiring in a specialised field.
  • Gather the Company’s HR Contacts (Email IDs): Through web scrapping and social media tools (LinkedIn Sales Navigator), gather HR Managers’ Email IDs. Use Hunter.io to find and verify email addresses.
  • Create Optimized Landing Pages: Design landing pages for specific job roles, such as software engineers, data scientists, and UI/UX designers. Use Unbounce or Insapage to create the pages. Test them (A/B) using Unbounce for different headlines, CTAs, and page layouts, aiming for maximum conversion.

Tracking Engagement Hotspots - Identifying user intent LeadRebel.io
Tracking Engagement Hotspots – Intent data from Landing Page

Image reference: Key Insights on How to Get More Conversions

– Use Instapage to monitor how visitors interact with the landing pages. Identify sections that get the most attention and those parts causing drop-offs.

– Find how far visitors scroll down the page. If users consistently drop off before reaching the CTA, consider repositioning critical information higher up on the page.

– Find Time Spent on the Page to identify purchase intent. Longer page times indicate higher interest levels.

  • CRM integration and Follow-up: CRM tools like HubSpot or Salesforce offer integration with Landing pages to streamline the follow-up of high-intent leads. From the insights gained through engagement metrics, highlight and provide solutions to specific pain points relevant to their behaviour on landing pages. 
  • Track conversion metrics from Landing pages: Conversion Rate is the percentage of visitors who convert into leads. On average, a campaign is successful if the conversion rate is more than the average of 2.35%.

Tools like Unbounce, Instapage, and Leadpages help track and analyse landing page engagement metrics effectively. With precise Target account profiles and a data-driven strategy, brands can identify high-intent prospects and improve their targeting and follow-up strategies to increase conversion rates and client acquisition.

D. Identifying Intent Data from ‘Ads’

Data Types: Insights on demographics, ad audiences, click-through rate, and CTRs.

Tools Available: 

  • Google Ads – Ad Extensions (Assets): Google is the Ad market leader and offers enormous data on Ad efficiency. However, Ad Extensions have been proven to help improve ad performance and understand user behaviour/intent (Read more: Google Ads Extensions). Though extensions are primarily used to extend ad real estate to drive more clicks for your PPC campaign, the intent data from such campaigns can yield information on the type of content the audience is looking for, and help address their specific needs.

Different parts of Google Ad Extensions - call, callout, structured snippet, location, sitelinks, affiliate locations, app - Identifying user intent
Leverage Ad Extensions for Intent data and Maximising Google Ads ROI

Image Reference: Maximize Google Ads ROI With Ad Extensions

  • Facebook Ads Manager: Allows for detailed targeting and information on user behaviour and interests. The platform also offers insights on demographics, user data, and engagement metrics to help marketers understand the mode of interactions, frequency, and type of content prospects are interested in.
  • LinkedIn Campaign Manager and Spotlight Ads: LinkedIn ads are Ideal for identifying B2B prospects based on job titles, industries, and company size. Marketers can find prospects ‘ LinkedIn profiles to check their activity and purchase interests from an existing CRM or BuiltWith data (of profiles classified based on passive/active intent).  

These accounts can be targeted according to their purchase intent. For instance, prospects with low engagement recorded from an Email campaign can be targetted with LinkedIn Sponsored content (0.44% average CTR). In comparison, prospects with moderate engagement can be targetted with LinkedIn Text & dynamic ads (0.024% average CTR). Personalised Message ads have recorded a high average CTR of 3.2% for High-intent prospects.

Identifying User Intent from Competitor Platforms

By identifying high-intent prospects already using competitor products, businesses can increase the chances of conversion, demonstrating a strategic use of third-party data to understand and act on user intent. 

Here is our list of reference tools available to help gather website data alongside the methods to capture prospects:

Tools to identify User Intent from 3rd Party / Competitor Platforms - Identifying user intent LeadRebel.io
Table: Tools to identify User Intent from 3rd Party / Competitor Platforms – LeadRebel.io

Case Study: Finding Prospective Clients for ‘LeadRebel.io’ software 

The goal is to identify and target prospects who already use LeadRebel’s competitor tools, implying their active intent to use lead generation tools. Here is how the right prospect is identified and targetted:

  • Use BuiltWith: Identify websites using competitors’ tools. For instance, BuiltWith can reveal if a prospect uses Google Analytics, just like 72% of top websites do. Similarly, check websites that use other competitor products – from Finder.io, CoPilot AI, or others.

Find out what websites are Built With - Identifying user intent LeadRebel.io
Find out what websites are Built With

Image reference: https://builtwith.com/

  • Find Prospect Contacts: Utilize LinkedIn Sales Navigator to locate key persons running these websites with competitor tools. Prospects include marketing managers or IT directors to start a personalised outreach.
  • Email Campaigns: Design targeted email campaigns marketing ‘Lead Rebel’. Studies show that these targeted, personalised emails can increase open rates by 26%.
  • Example Implementation: Finding 500 sites using Google Analytics and contacting their marketing managers, achieving a 10% response rate.

Benefits Of Utilizing B2B Buyer Intent Data - Identifying user intent LeadRebel.io
Benefits Of Utilizing B2B Buyer Intent Data

To summarise, mastering intent-based identification methods is pivotal for precise B2B prospect targeting. LeadRebel.io offers an advanced platform that integrates seamlessly into existing workflows for businesses seeking to capture high-intent leads efficiently. Check here: LeadRebel.io

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Top 5 Cloud VoIP Systems for SMEs https://blog.leadrebel.io/top-5-cloud-voip-systems-for-smes/ Tue, 09 Jul 2024 04:39:22 +0000 https://blog.leadrebel.io/?p=2649 Top 5 Cloud VoIP Systems for SMEs Cloud VoIP systems are increasingly becoming the go-to choice for small and medium-sized enterprises (SMEs) for communication needs. These cloud-based systems offer a range of features and benefits that traditional phone systems cannot match. In this article, we will explore the top five cloud VoIP systems for SMEs

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Top 5 Cloud VoIP Systems for SMEs

Cloud VoIP systems are increasingly becoming the go-to choice for small and medium-sized enterprises (SMEs) for communication needs. These cloud-based systems offer a range of features and benefits that traditional phone systems cannot match. In this article, we will explore the top five cloud VoIP systems for SMEs and highlight their features and benefits.

Key Takeaways

  • Cloud VoIP systems offer a range of benefits to SMEs, including cost-effectiveness, flexibility, scalability, and easy setup and management.
  • It enables businesses to access multiple features like video conferencing, call recording, and call forwarding, which can help improve business efficiency and productivity.
  • Businesses must carefully evaluate their needs and requirements to choose the right provider.

Understanding Cloud VoIP Systems

Cloud VoIP systems are virtual phone systems that use the internet to make and receive calls. They are hosted on servers in data centers and can be accessed from anywhere with an internet connection. This technology has revolutionized the way businesses communicate by providing a cost-effective and flexible alternative to traditional phone systems.

Benefits for SMEs

Small and medium-sized enterprises (SMEs) can benefit greatly from cloud VoIP systems. These systems eliminate the need for expensive hardware and maintenance costs associated with traditional phone systems. Additionally, they offer affordable pricing plans suitable for SMEs with limited budgets.

Cloud VoIP systems also provide mobility and flexibility impossible with regular landlines and on-premise phone systems. Employees can make and receive calls from anywhere using their laptop or mobile device, which makes it easier for SMEs to operate remotely or have a distributed workforce.

Key Features to Consider

When selecting a cloud VoIP system, SMEs should consider several key features that will help them improve their communication efficiency and productivity. Some of the essential features include:

  • Call management: Cloud VoIP systems offer advanced call management features such as call forwarding, call routing, and call recording. These features enable SMEs to handle calls more efficiently and improve customer service.
  • Collaboration tools: Many cloud VoIP systems offer collaboration tools such as video conferencing, instant messaging, and screen sharing. These tools allow SMEs to communicate and collaborate effectively with their team members and clients.
  • Integration with other business applications: Cloud VoIP systems can integrate with business applications such as CRM software and project management tools. This integration enables SMEs to streamline their workflows and improve their overall efficiency.

Top Cloud VoIP Systems for SMEs

When it comes to choosing a Cloud VoIP provider for SMEs, there are several options available in the market. Here are the top 5 Cloud VoIP providers for SMEs:

Nextiva

Nextiva stands out as a reliable Cloud VoIP system for SMEs, catering to over 100,000 satisfied customers. Their user-friendly approach is a major perk, with a simple setup process that gets you up and running in minutes. Plus, Nextiva takes care of software maintenance, leaving you free to focus on your business.

Nextiva boasts a range of features that empower your team’s communication. Enjoy unlimited calling, video conference recordings for easy reference, and mobile and desktop apps for on-the-go accessibility. They even offer workflow optimization tools and omnichannel communications to streamline your processes.

But Nextiva’s strength truly lies in its integrations. From Google Workspace and Microsoft Teams to Hubspot and Rippling, you can seamlessly connect Nextiva to your existing suite of business applications. Nextiva goes beyond by integrating with industry-specific solutions like Zendesk, and ConnectWise, and even offers virtual faxing – a secure option ideal for healthcare providers.

Here’s a quick breakdown:

  • Pros: Feature-rich with conference calling, voicemail transcription, multi-level attendant, and more. Integrates with popular CRMs and business tools. Offers secure virtual faxing. Includes 24/7 customer support for peace of mind.
  • Cons: Lacks integrations with Slack and Zapier. Pricing might be higher for some small businesses, with plans starting at $18.95 per user per month.

Nextiva also sweetens the deal with a free 7-day trial, allowing you to experience firsthand benefits before committing.

Mitel MiCloud

For small and mid-sized businesses (SMEs) seeking a robust and user-friendly Cloud VoIP system, Mitel MiCloud offers a compelling solution. MiCloud goes beyond basic calling features, equipping your sales and customer support teams with a comprehensive communication platform.

Here’s what makes Mitel MiCloud stand out:

  • Untethered Communication: Never miss a call with seamless call forwarding to mobile numbers.
  • Enhanced Collaboration: Foster teamwork and client engagement through high-quality video conferencing capabilities.
  • Simplified Management: The drag-and-drop call flow designer empowers users to customize call routing with ease.

Mitel goes beyond core features by offering seamless integrations with the tools you already use. From Microsoft Outlook and Salesforce to Google Contacts, Skype for Business, and Microsoft Teams, MiCloud integrates with your CRM systems, marketing automation platforms, and other business software to streamline workflows.

Benefits for Your Business

Beyond the feature set, MiCloud boasts several advantages for SMEs:

  • Increased User Efficiency: Mitel’s intuitive interface (though with a learning curve for some) and feature-rich platform enhance user productivity, regardless of their location – perfect for remote or office-based teams.
  • Scalability Made Easy: The flexible phone system design adapts to your growing needs. You can easily add or remove users without incurring high costs, making it a cost-effective solution.
  • Prioritizing Customer Experience: Mitel understands the importance of exceptional customer support. You’ll have access to readily available assistance should any issues arise.

Potential Drawbacks to Consider

It’s important to consider all aspects before making a decision. Some G2 reviewers have mentioned occasional connectivity issues, so a reliable internet connection is key. Additionally, while the interface is intuitive overall, there can be a learning curve for new users.

A Trial Run Before You Commit

While Mitel doesn’t display pricing directly on their website, they offer a free 7-day trial. It allows you to experience the platform firsthand and see if it aligns with your business needs.

Vonage

A veteran in the VoIP space, Vonage boasts over two decades of experience and a strong reputation for reliability. This stability is crucial for SMEs, ensuring consistent, clear calls.

But what features does Vonage offer beyond rock-solid connections? Let’s dive in:

Key Features for Streamlined Communication:

  • Automated Attendant: Never miss a lead! An auto-attendant greets callers and directs them to the appropriate department, ensuring a professional first impression.
  • CRM Integrations: Streamline workflows and boost efficiency by integrating Vonage with your existing CRM software.
  • Unified Communication Hub: Foster collaboration with built-in voice and video conferencing capabilities.
  • Advanced Call Management: Rely on call forwarding services to ensure you never miss an important call, even when you are on the go.

Pros to Consider:

  • Smart Call Routing: Vonage empowers callers to route themselves using their name or an extension for a more user-friendly experience.
  • Seamless Integration: Maintain call quality even with bandwidth-intensive applications running in the background.
  • Virtual Receptionist Feature: This handy feature automatically directs calls to the right department, saving you valuable time.

Cons to Weigh:

  • Cost Comparison: While Vonage offers a comprehensive solution, it might be pricier than some competitors. Be mindful of potential hidden fees that can inflate the overall cost.
  • Scalability Considerations: Depending on your growth trajectory, Vonage’s plans may not offer the ultimate flexibility for rapidly scaling businesses.

Pricing:

Plans start at $13.99 per line per month, with additional charges of $0.03 per minute for outbound calls. A 14-day free trial is available to test the service before committing.

JustCall

Justcall seamlessly integrates with over 100 popular business applications like HubSpot, Pipedrive, Salesforce, and Zapier. This streamlines your workflow by allowing you to manage calls directly within your existing CRM or helpdesk platform.

Pros to Consider:

  • Enhanced Customer Experience: Integrations with popular CRMs and a dedicated mobile app for iOS and Android devices provide flexibility and convenience for both your team and clients.
  • Global Presence: Local phone numbers in over 95 countries open doors to international markets.
  • Data-Driven Decisions: Gain valuable insights with real-time analytics that track call performance and identify areas for improvement.

Cons to Be Aware Of:

  • Limited CRM Features: Compared to some competitors, Justcall’s CRM integrations may offer a slightly smaller feature set.
  • Chat-Based Support: While helpful, phone support might be preferred by some users.

Pricing and Trial:

Justcall offers a user-friendly pricing structure starting from $19 per user per month. Additionally, they provide a generous 14-day free trial, allowing you to experience the platform firsthand before committing.

Dialpad

Dialpad isn’t just another name in the Cloud VoIP game – it’s a reliable and feature-rich solution built for SMEs. It boasts a user-friendly interface with built-in AI that helps streamline workflows. Their advanced analytics provide valuable insights into call performance, and customer support teams will appreciate the integrated live chat, phone hotline, and knowledge base.

Here’s what makes Dialpad a strong contender for your SME communication needs:

Pros:

  • Rock-solid reliability: Voice intelligence keeps calls crisp and clear, while uptime hovers between an impressive 99% and 100%.
  • Cost-effective calling: Make free calls to the US and Canada from anywhere in the world.
  • User-friendly design: A modern, well-organized interface and extensive training resources make Dialpad easy to learn and use, with a well-built mobile app for on-the-go connectivity.

Cons:

  • Dialing limitations: While Dialpad offers a power dialer, it lacks a smart dialer for automated dialing based on predefined lists.
  • Limited visual call flow design: There’s no visual flow editor for the call flow designer so some technical knowledge may be required for advanced configuration.
  • SMS limitations: Currently, SMS functionality is restricted to the US, Canada, UK, and Australia.
  • Integration limitations: While Dialpad integrates with popular tools like Salesforce and Google Workspace, the overall integration options might be less extensive compared to some competitors.

Pricing:

Dialpad offers a range of plans starting at an affordable $15 per month, making it a budget-friendly option for SMEs. To test-drive the features before you commit, take advantage of their generous 14-day free trial.

Choosing the Right Provider

When choosing a cloud VoIP system for your small or medium-sized enterprise (SME), it’s important to consider factors to ensure you select the right provider. Here are some key areas to assess when making your decision:

Assessing Your Business Needs

The first step in choosing a cloud VoIP system is to assess your business needs. Consider the number of employees who will be using the system, the features you require, and any specific integrations you may need. For example, if you have a remote team, you may require a system that offers video conferencing capabilities. Alternatively, if you deal with international clients, you may need a system that supports multiple languages.

Comparing Pricing and Plans

Another important factor to consider when choosing a cloud VoIP system is pricing and plans. Compare the pricing and features offered by each provider to determine which one offers the best value for your business. Also, keep in mind that some providers may offer a lower monthly fee but charge extra for certain features, so make sure to read the fine print before making your decision.

Evaluating Customer Support

Finally, it’s important to evaluate the customer support offered by each provider. Look for a provider that offers 24/7 customer support and multiple channels for contacting them, such as phone, email, and live chat. Always read reviews and testimonials from other customers to get an idea of the level of support they received.

Cloud VoIP Systems: The Bottom-Line

In conclusion, cloud VoIP systems offer SMEs a cost-effective, scalable, and feature-rich solution to their communication needs. With various providers and plans available, there’s a perfect fit for every business. Leap to a modern and reliable phone system – explore the options we mentioned and discover how cloud VoIP can empower your SME success.

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Intent-based Marketing – Case Studies, Metrics, and Effective Strategies https://blog.leadrebel.io/intent-based-marketing-case-studies-metrics-and-effective-strategies-for-2024/ Tue, 25 Jun 2024 07:33:19 +0000 https://blog.leadrebel.io/?p=2581 Intent-based Marketing – Case Studies, Metrics, and Effective Strategies The proliferation of AI and automation tools has significantly increased the volume and frequency of email outreach and marketing campaigns. While marketers are integrating AI to reach target inboxes efficiently, the surge in automated outbound messages is often seen as a “white noise”—undifferentiated and frequent irrelevant

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Intent-based Marketing – Case Studies, Metrics, and Effective Strategies

The proliferation of AI and automation tools has significantly increased the volume and frequency of email outreach and marketing campaigns. While marketers are integrating AI to reach target inboxes efficiently, the surge in automated outbound messages is often seen as a “white noise”—undifferentiated and frequent irrelevant communication that prospects tend to ignore, failing businesses to bridge the initial contact. Notably, 91% of all such outreach emails are ignored. And hence, intent-based marketing is gaining prominence globally.

Post-COVID, McKinsey found that 71% of B2B consumers expect companies to offer personalized communications, and 79% become frustrated when this doesn’t happen. The study iterates that companies can achieve up to 40% higher revenues by addressing client intent rather than using generic messaging. Consequently, 39% of businesses now spend more than half of their marketing budget on intent data, reporting an average ROI realization within six months.

Before dwelling on Intent-data, every email marketer must consider the above statistics, especially as AI-generated email campaigns and automated funnels crowd the marketplace, often generating “white noise” without practical conversions.

In this article, we will statistically explore the reasons behind declining response rates, examine several key performance indicators (KPIs) such as click-through and conversion rates, and illustrate how intent-based Marketing are emerging as a more effective strategy.

AI-Only Approach Fails to Meet KPIs – Case Study

A recent study by Sam Koch, published in the Journal of Business and Artificial Intelligence, investigates the performance of AI-augmented cold outreach compared to traditional human-led and hybrid approaches.

The study spanned over three (3) months, involving a B2B client offering sales development services to SAAS and private equity firms. The targeted prospects were sales development leaders at B2B software companies with an average annual revenue of $5 to $50 million. The goal was to study three distinct approaches with 2,000 prospects each and compare the performance and cost:

  • Human-Alone Method: Traditional cold outreach conducted solely by human sales representatives.
  • AI-Automated Tools: Fully automated AI-driven cold outreach campaigns.
  • Hybrid Approach: A combination of human sales representatives utilizing AI-powered tools.

The key performance indicators (KPIs) evaluated in this study:

  • Prospecting Cost: The cost associated with researching and identifying potential leads.
  • Personalization Cost: Customizing outreach messages to stand out from the competition.
  • Human Resource Cost: The labor cost of sales representatives.

Results: The study’s findings revealed significant differences in the performance of the three approaches:

  • Human Alone Method: $350 cost per booked appointment.
  • AI Automated Tools: $250 cost per booked appointment.
  • Hybrid approach (Human utilizing AI tools as necessary): $141 cost per booked appointment.

(Refer to the journal for further outcomes from the study: Journal of Business and Artificial Intelligence)

This study demonstrates that while AI and automated outreach tools can significantly enhance lead generation and customer engagement, particularly in high-tech B2B companies, their success is still dependent on human expertise to refine the Gen-AI messages, monitor the output and AI models, fine-tuning and for effective data curation. 

AI Cold Outreach – Addressing the ‘White Noise’ Problem

Bloomberg reports that the Gen-AI market is projected to grow significantly, reaching $1.3 trillion globally by 2032. This trend is driving an increasing number of AI-based startups, SaaS products, and automation agencies, which are rising to help businesses integrate AI tools into their operations. 

However, as AI integration in business outreach activities scales rapidly to improve efficiency and reduce operational costs, it contributes to the “white noise” problem. The result? 91% of outreach emails are ignored!

Most AI-automated cold outreach campaigns often flood inboxes with spammy content, prompting ISPs like Google (Gmail) and Microsoft (Outlook) to restrict domains and damage deliverability.

Read More: Bulk Email Deliverability – Gmail and Outlook’s 2024 Guidelines and Enforcements

AI Cold Outreach — Negative Impact on Marketing KPIs:

AI-driven cold outreach often fails to deliver positive results, negatively affecting key marketing KPIs:

  • Low Response Rates: Only about 9% of cold emails get a response due to generic, unengaging content.
  • High Bounce Rates and Spam Issues: Misidentification by AI tools can lead to high bounce rates and spam emails.
  • Generic Content: Monotonous AI-generated messages fail to engage recipients, reducing conversion rates.
  • Difficulty in Extracting Insights: Overwhelming content volume makes it hard to find actionable insights, affecting campaign optimization.
  • Negative Perception and Satisfaction: Poorly tailored outreach creates a negative brand image and reduces customer satisfaction and retention.

Given the challenges posed by AI-driven cold outreach, intent-based marketing is emerging as a promising alternative to solve these issues. 

Intent-Based Marketing — Solution to Automated Cold Outreach Issues:

Today, 98% of B2B marketers consider intent data as an essential ingredient for lead generation. In addition, 48% of B2B teams that implement intent data report a high level of success in their marketing strategies. Therefore, intent-based marketing is taking over AI-automated outreach tools as the popular go-to strategy while addressing the “white noise” problem.

Primary Goals for Using Intent data
Primary Goals for Using Intent-data in Marketing Outreach – Intentifydemand

Image reference: Intentifydemand 

Understanding Intent-Based Marketing

As the name suggests, an Intent-based strategy is built on a solid understanding of the purchase interests and the intent of potential customers to create highly targeted and personalized outreach content. 

Five Key Components of Intent-based Marketing Outreach:

Every intent strategy is built on five pillars: Gathering intent data, classifying intent signals (active or passive), Creating a target account profile, Content & messaging, and Advertisements.

  • Intent Data:

    This constitutes behavioral data about users’ web content consumption, such as search queries and page visits. The goal is to understand what users are searching for, who visits specific pages, and what sections are the most viewed on a page. Tools like leadrebel.io help marketers track and gather behavioral, technographic, search and query data, forming the foundations for intent-based marketing and targeting. 

  • Intent Signal Classification:

    User intent is categorized as active or passive based on purchasing tendencies for a targeted approach. Active intent is characterized by proactive measures prospects take to acquire in-depth knowledge about a product or service, signalling a positive intent to purchase or convert. Passive intent is mostly informational, hinting at the research phase with no urgent compulsion to decide (sales funnel’s awareness stage).

Machine learning models can often be used at this step to classify large data sets for segmenting audiences based on their journey (awareness, consideration, etc.) and to score the intent signals into active or passive, or high, moderate, neutral, and negative scores.

 

LinkedIn Sales Navigator's Buyer intent data - available options
LinkedIn Sales Navigator’s Buyer intent data – available options

  • Target Account List (TAL) or profile:

    A TAL is like building the target customer persona, a comprehensive document outlining the ideal client profile. This profile helps understand how target customers interact across social media platforms, brands, and digital ads. 

  • Content, Messaging and Ads:

    Based on the intent data, signal, and customer profile, content (written, audio, or video) is built to target the specific interests and needs of the audience. This includes blog entries, whitepapers, product evaluations, and other content.

Such customized outreach content is scheduled according to prospect behavior to reach their inboxes, mimicking human-like interactions and frequency. 

  • Ads and Campaign Optimization:

    Intent-based ads are designed with a mix of display, video, or audio formats, customized to the service or the product, and resonating with the specific inquiries of the audience. Intent data helps to understand prospects’ social media preferences and to optimize ads using A/B testing and real-time monitoring for better engagement and campaign KPIs.

These five components form the basis for an intent-based marketing outreach. Now, let’s dive deep into the types and methods of Intent (Signals or Triggers) data, as well as the means of collection.   

Intent Signals / Trigger Data Collection – Deep Dive:

Before delving into how intent signals are recognized, collected, and managed, let’s first understand their importance across organizations. 

A survey of 200 senior B2B marketers from large companies (500+ employees) in the USA and UK revealed that 99% utilize intent data through various tools (first, second, or third-party). Among them, 80% have established intent collection strategies that have been operational for over 2 years, with 37% maintaining strategies for over 5 years.

This highlights a mature approach among organizations to predict B2B user engagement and purchasing patterns through robust intent signal mechanisms. 

Types of Intent Data

Intent signals are typically sourced from five key types of data:

  1. Search Intent: Derived from keyword and query analysis.
  2. Web Browsing Intent: Tracked through analytics and cookies.
  3. Digital Interactions: Includes clicks, downloads, and other engagements.
  4. Firmographics: Demographic data of businesses for targeted marketing.
  5. Predictive Modeling: Using historical data to forecast future behaviors.

Let’s review each of these in detail — why they matter, the data collection methods, and the usage of user intent:

1. Search Intent (Keywords and queries):

According to ThinkwithGoogle, B2B prospects conduct an average of 12 searches before visiting a specific brand, underscoring the critical role of search intent in the buyer’s journey. This stat is important as it leaves a trail of the customer’s search and interactions before arriving on a web page.

ThnkwithGoogle - B2B Prospects conduct 12 Searches on an Average before landing on a brand page
ThnkwithGoogle – B2B Prospects conduct 12 Searches on Average before landing on a brand page.

Research indicates that 71% of prospective buyers begin their journey by searching online with general queries to find solutions or information. And by the time they land on a brand’s website, they have already completed about 57% of their decision-making process.

This ‘Search phase’ is crucial as it provides deep insights into where users stand in the buying cycle and their likelihood of making a purchase.

Let us explore specific Intent Signals/Triggers that should be tapped during the “Search phase.”

A. Informational Search Queries: These initial queries reflect early-stage interest, such as “how to improve SEO” or “benefits of organic marketing.”

Tracking methods:

  • Google Analytics or Search Console: GA4 allows brands to monitor the keywords driving traffic to your site, and the search console helps you identify the search terms that bring users to the site and how the pages rank for those terms.
  • SEO Tools: Popular platforms like SEMrush, Ahrefs, or Moz offers insights into the specific informational keywords that the target audience is using, along with information on keyword volume, difficulty, and competitive analysis.

Why they matter: These queries indicate users are in the research phase, seeking information rather than making immediate purchasing decisions. Marketers can leverage this insight to create targeted content like blogs and guides.

B. Navigational Search Queries: Users perform these searches when they have a specific website or page in mind, such as “LinkedIn login” or “LeadRebel blog.”

Navigational Search Queries and Tracking
Navigational Search Queries and Tracking – MonsterInsights

Image Reference: Monsterinsights 

Why they matter? Navigational queries suggest familiarity with a brand or its competitors, highlighting the importance of brand visibility and user experience.

Tracking methods:
  • Google Analytics (Acquisition reports) or Google Search Console is used to identify the navigational search terms that land on the site. 
  • Tools like Mention or Brand24 can detect mentions of a brand across the web and provide insights into navigational searches.

C. Internal Search Queries: These searches occur within a website, indicating specific user interests like “features” or “contact support.”

Why they matter: Internal search queries provide direct insights into user preferences and can reveal opportunities for content optimization and improved navigation. For example, if users repeatedly search for “pricing,” the pricing section/page can be more accessible or featured prominently.

Tracking methods:
  • Google Analytics: Site search (View Settings) tracking enables to monitor what users are searching for on a website. 
  • Tools and plugins like Swiftype or Algolia offer detailed analytics on internal search queries.

D. Transactional Search Queries: These queries demonstrate a clear intent to purchase or act and often use terms like “buy,” “best,” “discount,” or “compare,” or phrases like “best SEO tools” or “cheap web hosting.”

Semrush Keyword Magic Tool - Identify and Track Transactions intent
Semrush Keyword Magic Tool – Identify and Track Transactions Intent.

Image reference: SEMrush

Why they matter: High purchase intent signals that users are at the decision-making stage, making it crucial for brands to optimize landing pages and content with strong CTAs.

Tracking methods:

  • Google Ads Keyword Planner: This tool can help identify transactional keywords with high intent, such as “buy,” “discount,” “best,” and “compare.”
  • E-commerce Analytics: For e-commerce sites, Shopify Analytics or WooCommerce Analytics can track what users search for when looking to purchase.
  • SEO Tools for PPC: SEMrush, Ahrefs, and similar platforms offer insights into high-intent keywords and the competitive landscape for PPC campaigns.

Brands can target these queries with optimized landing pages or posts, with strong calls-to-action (CTAs) to convert visitors into customers. For example, if a potential customer searches for “best email marketing software,” a landing page comparing the product favorably against its competitors can drive conversions.

Capturing intent signals through these four types of Search queries—informational, navigational, internal, and transactional—brands can create more personalized content that aligns with a customer’s search intention.

2. Web browsing Intent data (Cookies and tracking content)

In 2022, a global survey among marketers managing customer acquisition strategies revealed that 37% of brands rely exclusively on website-based first-party data for personalizing customer experiences, up from 31% in 2021. This underscores the growing importance of user-driven data in global business strategies.

Apart from first-party data, tracking page visits provides valuable insights into customer behavior through the use of cookies, which monitor user activity across sessions. 

However, it’s crucial to adhere strictly to data privacy regulations and obtain user consent before using this data for targeting purposes. 

Let’s break down the web tracking strategies with examples:
A. Content and on-site engagement:

Understanding what content users consume and how they interact with it reveals their intent. Marketers employ various methods to track this:

  • On-site user tracking: Measures how users interact with different types of content (blogs, videos, product pages) on a website. Tools like Hotjar offer heatmaps and session recordings to see how users interact across webpages, help track users’ paths, and identify high-intent behaviors.

Metrics (KPIs) for on-site tracking include scroll speeds, link clicks, hotspots, number of downloads, and reviews.

Image reference: hotjar

  • Tracking External content sites: This data provides insights into user behavior beyond a brand’s website, helping to understand user interests and intent across the web. Tools like LeadRebel and Bombora aggregate intent data from various B2B content sites to offer insights into user interests and behavior patterns.
  • Tracking Social Media and Communities: Through social listening, organizations can track mentions and user engagements to gain insights into specific topics and discussions that resonate strongly with the target audience. Hootsuite and Sprout Social offer social media analytics and listening capabilities that help users understand their specific interests.
B. Tracking Browsing Behavior with Cookies:

Websites often use cookies to track user activity and preferences. There are two main types:

  • First-party Cookies: Set by brands on their own websites, these track sessions, pages visited, and user journeys. This data helps in tasks like cart abandonment tracking and personalized recommendations. 
  • Third-party Cookies: These are set by domains other than the brands to track user behavior across different sites.  

Third Party Cookies - Tracking User Behaviour
Third-Party Cookies – Tracking User Behaviour

Image reference: cookieyes.com

The goal is to understand user’s interests and intent and target them with ads and products. Google Ads is a classic example of using third-party cookies to serve targeted recommendations.

Although effective for targeting, third-party cookies are subject to restrictions like Google Chrome’s phase-out plan by Q3 2024, emphasizing the shift towards first-party data and privacy-preserving technologies like Google’s Privacy Sandbox.

Integrating CRM systems with cookie data further improves personalization efforts and offers insights to build Customer personas or TAL profiles. A Salesforce or Hubspot CRM system integrated with browsing data can identify a lead who has repeatedly visited pricing pages and bump them up the lead scoring system to trigger a sales follow-up.

3. Intent from Digital interactions:

While ‘Web Browsing Intent’ provides a broad overview of user behavior and interests, ‘Digital Interactions Intent’ focuses on specific, deliberate engagements with content or features. 

For instance, a browser cookie can capture user page visits and content categories browsed, offering a generalised user intent. However, tracking digital interactions such as downloads, form submissions, button clicks, video plays, or other feature interactions provides granular, event-based data that signifies deeper user engagement or intent.

Tracking Digital Interactions - File downloads and Clicks
Tracking Digital Interactions – File downloads and Clicks

Image Reference: Tracking Digital Interactions – File downloads and Clicks

Consider this example: frequent visits to product category pages indicate interest but not immediate purchase intent. Conversely, downloading a product brochure or requesting a demo demonstrates high interest and potential buying readiness. 

Therefore, triggering an email campaign based on a user’s download of a specific eBook or completing a survey is highly effective compared to a content recommendation engine, which suggests articles on a “Technology” if a user frequently visits tech-related pages.

Tracking Digital Interaction signals:
  • CRM Systems: Platforms like Salesforce, HubSpot, and Zoho track and manage customer interactions across various touchpoints. HubSpot CRM, for example, integrates seamlessly with email marketing, social media, and websites to provide a comprehensive view of user interactions and preferences.
  • Marketing Automation Platforms: Marketo, ActiveCampaign, and Pardot automate marketing processes and track user interactions across various channels. Marketo, for example, allows marketers to automate email campaigns triggered by user actions. Actions, for instance, could be visiting a product page or downloading a resource.

Tracking Digital Interactions - ActiveCampaign
Tracking Digital Interactions – ActiveCampaign

Image Reference: ActiveCampaign

  • Web Analytics Tools: Google Analytics and similar web page analytic tools can also provide detailed insights on clicks, page visits, and download events to help understand content performance and user engagement. 

Once interaction data and action signals are captured, Conversion Rate Optimization (CRO) tools can optimize user experiences and increase conversions through systematic testing and analysis of user interactions.

4. Firmographic Data in ABM

In an Account-Based Marketing (ABM) strategy, firmographic data enables marketers to focus on high-value prospects by analyzing specific company attributes. This data includes industry type, company size, annual revenue, number of employees, and geographical location.

Why Firmographic data matters? 

While intent signals (from Search, Browsing, and Actions) help marketers understand and predict user interests and engagement readiness, firmographic data allows for segmentation and targeting based on company demographics. It also assists in defining the ideal customer profile and identifying high-value targets for B2B sales.

For example, identifying a mid-sized tech company searching for “best CRM software” indicates potential buying intent, contrasting with a new-age startup that may rely more on free tools.

Tools for identifying Firmographic data:
  • CRM systems: Salesforce, HubSpot, and Zoho centralize and manage firmographic data alongside customer interactions, storing various profiles and high-profile prospects.
  • ABM Platforms: Specialized platforms like Demandbase, Terminus, and 6sense excel in identifying high-value target accounts and aggregating firmographic data for precise targeting.

Demandbase for Salesforce - Firmographic Data
Demandbase for Salesforce – Firmographic Data

Image Reference: Demandbase for Salesforce

  • Data Enrichment Tools: Platforms like ZoomInfo, Clearbit, and Dun & Bradstreet add context and enrich existing CRM data with further firmographic information. For example, Clearbit is a popular tool used across marketing teams to enhance their lead and customer data with firmographic details and help build a clearer picture of target accounts.
  • Sales Intelligence tools: Platforms such as LinkedIn Sales Navigator, InsideView, and DiscoverOrg offer detailed insights into companies and key contacts. These tools help identify decision-makers and influencers within target accounts, enabling more informed and personalized outreach efforts. 

For example, LinkedIn Sales Navigator can offer insights into a company’s hierarchy, recent activities, and key personnel, helping to create more informed and personalized outreach efforts.

  • Business Information Services: Hoovers, Crunchbase, and PitchBook provide comprehensive company profiles and market intelligence, covering financials, leadership, industry positioning, acquisitions, funding rounds, and other significant business events.

Leveraging real-time Business Information systems.
Leveraging real-time Business Information systems.

Reference: Crunchbase from Techcrunch

In practice, leveraging firmographic data often involves combining CRM systems, ABM platforms, data enrichment tools, and sales intelligence services. These tools collectively facilitate the identification of target accounts, data enrichment, and personalized marketing and sales strategies tailored to resonate with high-potential prospects.

5. PM of historical intent-based Marketing data

PM (Predictive modelling) uses historical and real-time data to forecast future behaviors and decisions. By identifying patterns and trends within existing customer data, marketers can predict the actions of new prospects who demonstrate similar behaviors, enabling more efficient and effective targeting strategies.

Why does Predictive modelling matter? With historical data available, marketers can choose to engage potential customers before they even express clear intent through their actions.

However, predictive modelling requires high specificity and advanced tools to predict the behaviors of individuals when compared to other intent signals. Accuaracy of which can depend on understanding and reacting to the actual behaviors and company demographics. 

Tools for Predictive Modelling:
  • Predictive Analytics Platforms: These platforms use high computational machine learning and AI models to analyze vast amounts of data and recognize user patterns to predict future customer behavior. Lattice Engines is an excellent example of a Predictive platform that helps build lookalike models to target new prospects resembling existing best customers.
  • Customer Data Platforms (CDP): CDPs aggregate data from various sources onto a unified platform. Tools like Segment collect data from web, mobile, and in-store interactions to create lookalike models, targeting new online users like top spending customers.
  • Machine Learning and AI Tools: These tools leverage AI to deliver predictive insights. Salesforce CRM Einstein, for instance, analyses past customer interactions to predict future behavior, automating lookalike modelling and suggesting the next best actions for sales and marketing teams.
  • Marketing Automation Platforms with Predictive Features: These platforms employ predictive lead scoring to assess historical customer data and identify new leads likely to convert. Like AI models, they also use this data to create lookalike profiles, identifying new prospects who resemble your best customers.

Customer Data Platform - Lattice CDP
Customer Data Platform – Lattice CDP

Image reference: dnb.com, Customer Data Platform

In essence, predictive intent and lookalike modelling provide foresight into potential customer behaviors by analyzing patterns in past interactions and using them to anticipate future actions. This proactive approach focuses on identifying new prospects statistically likely to exhibit behaviors similar to those of your best customers.

Proven Benefits of Intent-based Marketing:

Intent Data Trends (2022) shows that 17% of B2B sales and marketing professionals have improved their lead conversion rates by 30% using intent data, reflecting a 33% year-over-year increase. Globally, over 90% of marketers have observed excellent results from intent-based marketing through data collection, including better prospect building, enhanced content creation, and more effective campaign integration. 

The following report from InboxInsight graphically presents how an intent-based marketing strategy can yield better outreach results:

INSIDE INTENT DATA: UNLOCKING DEMAND GENERATION RESULTSwww.inboxinsight.com
Unlocking the benefits of Intent Data – InboxInsight

Intent-based marketing excels in conversions and engagement by precisely targeting the right audience with the right message at the right time. However, an AI-driven cold strategy can also be effective for initial contact and relationship building. 

Therefore, synergising the two methods to leverage both strengths is a better approach. This comprehensive approach drives better ROI, KPIs, and Customer satisfaction while reducing the white-noise problem.

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How we reduced the Cost-per-Lead by 87% https://blog.leadrebel.io/reduce-cost-per-lead/ Fri, 05 Jan 2024 15:59:12 +0000 https://blog.leadrebel.io/?p=2484 How we reduced the Cost-per-Lead by 87% What is Cost-per-Lead and why is this metric important? What is Cost-per-Lead Cost-per-Lead (CPL) is a marketing metric that measures the cost a company incurs per generated lead. A lead is an individual or company that has shown interest in a company’s products or services by, for example,

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How we reduced the Cost-per-Lead by 87%

What is Cost-per-Lead and why is this metric important?

What is Cost-per-Lead

Cost-per-Lead (CPL) is a marketing metric that measures the cost a company incurs per generated lead. A lead is an individual or company that has shown interest in a company’s products or services by, for example, filling out a contact form, making an inquiry, or subscribing to a newsletter. It is important to reduce Cost-per-Lead as it has an impact on your entire pipeline.

The calculation of the Cost per Lead is done by dividing the total costs for marketing campaigns or activities by the number of leads generated during a specific period. The formula is:

Cost per lead

Why is CPL important?

  1. Efficiency of marketing expenses: CPL helps marketers understand how effective their marketing expenses are. A lower CPL means fewer costs are incurred for generating a lead, indicating efficient utilization of the marketing budget.
  2. Return on Investment (ROI): CPL is an essential component of ROI calculation. It enables companies to assess the value of their marketing campaigns and determine if expenditures are proportionate to the generated leads.
  3. Optimization of marketing campaigns: By monitoring CPL, marketing teams can optimize campaigns to increase efficiency. If CPL is too high, adjustments can be made to the target audience, advertising platforms, or messaging to reduce costs and generate more qualified leads.
  4. Better understanding of the target audience: Analyzing CPL can provide insights into the effectiveness of engaging and converting different target groups. This allows marketing strategies to be better aligned with the needs and preferences of potential customers.

Overall, Cost per Lead is an important metric in marketing that helps companies optimize their marketing strategies, improve campaign efficiency, and maximize the profitability of their investments.

Reduce Cost-per-Lead: Our Journey Since 2020

At LeadRebel, we embarked on customer acquisition in mid-2020. As is typical at the outset, we made several mistakes and invested (relatively) significant funds into channels that did not yield results.

However, incorrect channels were not our sole issue. Here’s a list of what, in hindsight, we did wrong:

  1. PR Campaign: We spent approximately 5000 euros on a PR campaign that brought us exactly 0 leads. Yet, it did provide us with some valuable backlinks that likely positively influenced our long-term SEO. However, these links were definitely not worth 5000 euros.
  2. Cold Outreach: Initially, we spent around 5000 euros per month on this. One of our sales reps delivered almost nothing, while the other generated a decent number of leads. The problem? We hadn’t established Product-Market Fit (PMF) at that time, and our prices per unit were too low. Consequently, after 3 months, we ceased cold outreach.
  3. Affiliate Platforms: We listed ourselves on two German/European affiliate platforms, spending approximately 3000 euros. This resulted in some moderately good backlinks but hardly any leads. Eventually, we completely shut down these campaigns.
  4. Agency-based Cold Outreach: In contrast to point 2, this time we engaged an agency for cold outreach to acquire partner agencies for us. Outcome: around 15 prospects, 1-2 partners with some revenue. Duration: 3-4 months, costs around 4-5 thousand (in total). Hence, this approach also did not yield worthwhile results.
  5. Incorrect Ads Agencies: Google Ads remained an essential lead source for LeadRebel. Unfortunately, it took us a long time to find our strategy. We changed 4 agencies that managed our campaigns, and NOT A SINGLE ONE provided the desired results. Ultimately, we began managing our campaigns in-house, and surprise! It worked. Fairly, it’s worth noting that these are solely our experiences, and there are undoubtedly many cases where the collaboration between an agency and a client works significantly better.

The list is extensive, but these examples illustrate how quickly money can be misspent without tangible results.

Our cost per lead fluctuated between 130 euros/lead (in 2020) and 160 euros/lead (in 2022) during this period. These figures aren’t bad, and many companies would desire such CPLs. However, at LeadRebel, we were dissatisfied because the significant increase in the number of leads was only achieved with a disproportionately high increase in the marketing budget. Considering our low monthly subscriptions, we had to:

  1. Radically reduce lead costs.
  2. Decouple the number of leads from the budget amount.

The Lead Cost Revolution

In the latter part of 2022, our lead costs began to decrease. Crucial factors contributing to this change were:

Self-management of our Google Ads campaigns and their continual operation.

  1. These points are essential.
    1. Firstly, there’s always an inherent conflict of interest between an agency and a client. The agency aims to acquire and manage as many clients as possible with minimal staff or time investment, giving priority to companies with a high advertising budget. Often, campaigns are managed by individuals merely “doing their job.” In contrast, agencies have less “skin in the game.”
    2. One frequent mistake we made was turning off ongoing campaigns in summer and December. Once campaigns are running smoothly and effectively, they shouldn’t be turned off completely. Perhaps the budget can be reduced (but not drastically, as it might disrupt the campaign’s optimization process without success), but they shouldn’t be halted entirely.

Once we began self-managing our campaigns, the number and quality of leads significantly increased, while the cost per lead decreased considerably.

  1. Nothing has a greater long-term cumulative effect than SEO. We never made SEO a primary part of our strategy, rather an ancillary effort. Yet, even that was enough to generate increasing organic traffic over the years, resulting in a higher number of leads. These leads cost us virtually nothing! The number of organic leads increased by a factor of 3.5 from 2022 to 2023! And this was achieved with minimal link budget and reduced expenses for copywriters and translators in 2023 compared to 2022 (thanks to ChatGPT).
  2. Email marketing. We’ve frequently discussed this marketing technique on our blog, but the impact of email marketing on our pipeline is hard to overstate! Finding a more cost-effective and efficient advertising technique is challenging. It’s worth noting that everyone must research the legal aspects of what’s permitted and what isn’t. Overall, successfully implementing an email marketing process (after several attempts) was a game-changer for us.
  3. LeadRebel for more efficient utilization of our own sales. I must confess, we often neglected our own product. Sometimes we lacked staff to check our visitors daily, sometimes we had no sales reps reaching out to these companies. In 2022, we finally and permanently addressed this issue. Now, our dashboard is checked at least twice daily, leads go straight to our Slack channel, where sales reps take over and contact the leads via LinkedIn and calls. Since then, LeadRebel has become an integral part of our own sales pipeline, and many product improvements stem from our own experiences with it.

Overall, there’s a cumulative effect in marketing, as I mentioned regarding SEO. It might not always be as pronounced as in SEO, but it still has a positive impact on other channels. Every click on your ads that doesn’t immediately convert leaves an impression on the clicker. When the need for your product arises, your website or offer returns to potential customers’ radar.

The same goes for other channels, be it LinkedIn, social media in general, email marketing, or any other lead sources.

The Results of Cost-per-Lead Optimization

To sum it up, here’s an overview of what we’ve achieved through all these measures:

Year Cost per Lead
2020 130 €
2021 131 €
2022 102 €
2023 27 €

From September 2023 to December, the average cost per lead dropped to 17 euros! If you divide 17 by 130, you’ll see an 87% decrease in the cost per lead.

You can see the entire progress here:

 

Reduce Cost-per-Lead

We are aware that the number of leads and the cost per lead are not the sole important metrics. The quality of leads and the corresponding conversion rate are equally significant. Additionally, there are other KPIs that need to be kept in mind.

However, we are particularly proud of our performance. The combination of increasing lead volume along with significantly decreasing costs per lead gives us a competitive advantage. This enables us to enhance the rest of our sales pipeline and operate much more successfully as a company overall. You can also reduce the cost-per-lead by applying our tips or possibly even generating better ideas.

P.S. Our Offer to You

In conclusion, a short advertisement: If you are interested in more leads, optimizing your lead funnel, or seeking related advice, feel free to contact us at info@leadrebel.io. Besides our software, we also provide consulting and lead generation services. You can find more information here: https://leadrebel.agency.

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How We Increased Our Leads by 234% in 2023 https://blog.leadrebel.io/how-we-increased-our-leads-by-234-in-2023/ Tue, 12 Dec 2023 09:03:50 +0000 https://blog.leadrebel.io/?p=2472 How We Increased Our Leads by 234% in 2023 The year is coming to an end, and it’s time to summarize the results. We’ve had an outstanding year, achieving significant breakthroughs. Not only have we almost doubled our revenue, but we’ve also moved all KPIs into the deep green zone. However, one improvement stands out,

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How We Increased Our Leads by 234% in 2023

The year is coming to an end, and it’s time to summarize the results. We’ve had an outstanding year, achieving significant breakthroughs. Not only have we almost doubled our revenue, but we’ve also moved all KPIs into the deep green zone. However, one improvement stands out, and that’s the number of generated leads.

Up until now, we’ve managed to increase the number of leads by 234%, and this doesn’t even include those that will be added till the year’s end.

One might question whether we didn’t have many leads last year. However, that wasn’t the case. As a company focusing on lead generation, we naturally must start with ourselves. This has worked well for us in past years, but not as well as it did this year. What did we do differently?

Background: How do we generate our leads?

To understand the sources we’ve used for lead generation so far:

These methods have worked reasonably well in previous years. The number of leads has increased from year to year, with the usual and inevitable seasonal fluctuations (reaching lows in July and December).

Each of the listed lead generation methods can independently lead to successful growth. These methods are tried and scalable. For example, by reinvesting profits into expanding Google campaigns, more inbound leads can be generated. The same applies to search engine optimization, LinkedIn, or cold outreach.

However, “good” is not good enough, especially in a highly competitive market and a generally weaker market environment. Therefore, new approaches were necessary.

Although Google Ads served as a reliable source for inbound leads for years, it was still cost-intensive, and the cost per lead was correspondingly high.

Regarding search engine optimization, we reached a certain ceiling where most of our keywords were in the top 5 or top 3 (and still are), and the growth of organic traffic slowed down.

As for cold outreach, whether on LinkedIn or via phone, the target audience and its relevance play a crucial role. Cold audiences performed significantly worse in 2023 than before.

Our software, LeadRebel, has reliably generated dozens of leads for us every month over the years. However, if traffic doesn’t continue to grow, the number of identifications cannot increase.

As a result, we were not satisfied with the growth of our leads. As other metrics depend on how many leads we bring into our pipeline, this has affected other metrics, especially the number of completed subscriptions, the cost per lead and acquisition, etc.

Then there’s a looming specter in our industry called Churn. If all other metrics stagnate, even the smallest negative change in churn has unpleasant effects on revenue growth. This is why our revenue stagnated at the end of 2022 and in the first half of 2023.

Therefore, we had to rethink our approach and restructure our lead generation.

The magic of the right target audience

In the past, everything seemed simpler in sales. Cold outreach and email marketing worked better, mainly because decision-makers weren’t bombarded from all sides. There was no flood of 50 inquiries on LinkedIn every day, no dozens of emails with the same subject and offers. Even in cold outreach, people didn’t tend to take a dismissive attitude from the start.

Nowadays, someone targeting a cold audience has a significantly harder time than before. Our initial attempts to fill our pipeline via email marketing, LinkedIn sales, and calls were almost futile. But then, we learned how to identify the right target audience—people actively seeking a product like ours right now.

The path to significantly more leads. Step 1: Finding a suitable target audience

A widespread sales wisdom often quoted – also by me – says: In any market and at any given time, only about three out of 100 randomly surveyed individuals or companies are actively looking for a specific product or solution. Another 10% might consider making a purchase in the near future. The rest is not relevant to your offer, for the time being.

The crucial question you should ask yourself is: How do you identify these three to ten percent of companies currently actively seeking your solution? It can be challenging to answer this question from one industry to another.

It took us a while to find the right answer, although it was obvious. During a call with a customer, I heard a statement familiar from previous conversations: “After signing up with LeadRebel, I was immediately contacted by your competitors.” For a long time, we ignored this statement, thinking “it’s just how it is, but we’re still better.” However, at some point, we had enough and decided to do the same as our competitors. With a slight difference: Our advertising budgets and consequently the number of our registered users were significantly lower than those of our significant competitors. Therefore, our competitors could poach far fewer customers from us than we could from them.

Hence, we set up an automated process that retrieves data from our customers’ trackers. This way, we built an extremely relevant target audience: companies actively seeking software like LeadRebel. Often, these companies are still in the testing phase and haven’t made a purchasing decision yet.

Step 2: Cost-effective mass outreach

Now, we come to a step that is common in our industry (SaaS) but not so widely used in many other areas – email marketing.

The advantages of email marketing are evident:

  • There are many high-quality and cost-effective software solutions on the market.
  • These tools are easy to use and allow the management and optimization of campaigns.
  • It offers the opportunity to reach many companies without much effort.

Of course, there are disadvantages as well:

  • Legal uncertainties.
  • Technical peculiarities and requirements.
  • The required expertise to set up campaigns correctly and optimally.

After a short optimization phase, we fine-tuned our campaigns to be extremely effective. The open rates were high, the response rates solid, and the conversion rates outstanding. These superlatives are not misplaced here. Even industry experts were surprised by our results.

However, the success was not in using particularly novel texts or subject lines. The real difference lay in the target audience – it’s genuinely highly relevant.

Step 3: Picking up the phone

Some time ago, a recipient responded to our email with the words: “From one salesperson to another: Pick up the phone to talk to potential customers. Generic email templates are a waste of energy.”

Little did he know that the telephone had been glowing from thousands of calls. Executing email marketing campaigns is something anyone can do, but making calls is a different story. It’s time-consuming, costly, and requires personnel. But as they say in Bavaria: “Wea ko, dea ko” (He who can, can). And we can. In fact, our sales team starts making calls early in the morning towards Australia and Asia and only stops late at night after reaching contacts in California. As an intermediary step between emails and calls, we use LinkedIn. This way, we can warm up leads a bit and refer to our LinkedIn connection during calls.

This multi-channel approach has maximum impact. An email might get lost, a LinkedIn request might go unnoticed, and an unexpected call is more likely to be declined. But by using multiple channels, the chance of reaching the decision-maker increases.

And the results didn’t take long to show

Right at the start of the new campaign, we recorded a record number of sign-ups in the first month. The number of leads increased month after month, and almost every month, we achieved better results than in the previous month (this trend has slightly slowed down towards the end of the year). Additionally, key metrics skyrocketed: the number of leads and monthly revenue growth. At the same time, the cost per lead and per customer acquisition decreased significantly. Here are some numbers:

  • The number of leads increased by 234%.
  • The number of subscriptions grew by 185%.
  • The cost per lead decreased by 72%, and the cost per customer by 65%.

Such changes don’t simply mean optimizing business processes. Instead, they represent radical changes that significantly shape and elevate the company’s development to the next level.

What does this mean for you?

If you’re considering how to increase your number of leads in the coming year, just follow this pattern:

  1. Find a suitable target audience.
  2. Implement a multi-channel outbound strategy.

It sounds simple and is relatively easy if you understand your own market well. Because that’s the core – the rest is hard work.

However, if you’re still facing difficulties, we have good news for you: LeadRebel has launched a B2B lead generation service! We support clients like you from various industries in acquiring more customers. Exactly following the mentioned pattern: Identify the target audience -> Reach out to the target audience.

Feel free to contact us at: info@leadrebel.io.

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Signal-Based Marketing and Sales https://blog.leadrebel.io/signal-based-marketing-and-sales/ Thu, 09 Nov 2023 20:13:15 +0000 https://blog.leadrebel.io/?p=2436 Signal-Based Marketing and Sales If you are involved in sales, you’ve probably noticed that it has become a bit more challenging in 2023. Conversion rates are declining, previously successful strategies no longer yield the desired results, and customers are paying more attention to their budgets, among other things. For this reason, more and more companies

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Signal-Based Marketing and Sales

If you are involved in sales, you’ve probably noticed that it has become a bit more challenging in 2023. Conversion rates are declining, previously successful strategies no longer yield the desired results, and customers are paying more attention to their budgets, among other things. For this reason, more and more companies are implementing signal-based marketing and sales.

What is signal-based marketing and sales?

Traditional cold calling used to be relatively straightforward: you defined a target audience interested in a particular product or service and tried to reach that audience in some way. Take, for example, email marketing:

In the 1990s and 2000s, sending a mass email to the CEOs of 10,000 companies would yield good results. Then, everyone started doing the same thing. This led to the introduction of personalization. Marketing experts began personalizing emails, addressing them as “Dear Mr. <Name>… Does <Company Name> need the XY product or service?” Eventually, this too became the standard.

Additionally, a vast number of marketing experts are reaching entirely wrong target groups, resulting in a flood of emails that no one paid attention to, not even the relevant ones.

The same goes for LinkedIn, cold calls, and so on. The GDPR and competition laws further complicate the task.

This is where signal-based marketing comes into play. Customer engagement in signal-based marketing is based on specific signals coming from the target company and the target person.

Examples:

  • Company XYZ recently changed its address, so it is highly likely that the company needs certain office equipment.
  • Startup Unicorn AG just completed a new funding round. They need to fuel their growth, so they will likely invest in sales and marketing. This is perfect timing for companies offering products or services in this segment.
  • Schmidt recently changed jobs, and he was the decision-maker who “sold your product to the management” in his previous company. Therefore, chances are he will do the same in his new company.

There are numerous such examples. The task of management, particularly in sales and marketing, is to identify and capitalize on these signals.

Selling to the 3%

A well-known sales wisdom states that at any given time in any market, there are 3% of companies or individuals who are ready to buy a product. If you ask 100 random people on the street if they are currently thinking about buying a car, 3 people will say they are actively searching. Another 10 will say they are seriously considering it but it might take a while. The rest are either not interested, undecided, or already taken care of. The same goes for other industries and products: HR software, MacBooks, coffee machines, or yoga classes.

Who do you want to sell to? Companies that are already taken care of? Or have no budget or show no interest? Or rather to the 3% + 10% who are currently looking for your products or services? I think the answer is clear.

But how do you identify these 3%? The examples and technologies listed below are mainly applicable to B2B (like our entire blog and software).

Identifying Website Visitors

The simplest and safest way to identify companies interested in your product is to recognize the visitors to your website. When you see that a company has visited your website, viewed many subpages, and showed interest in your prices, this is one of the safest signs that the company is interested in your services. You can still wonder if the visit to your website was purely coincidental or if an employee of that company is applying to you. But the easiest way is to contact this company and offer your services. In the worst case, you’ll get a negative response. In many cases, however, you’ll achieve good results!

How does it work? For those who are not familiar with our product: Sign up for LeadRebel, link your website to our software, and you can immediately see which companies have visited your website, which pages they viewed, and who works in these companies.

You can use this data in your marketing campaigns (e.g., run targeted LinkedIn ads only for your website visitors) or engage in direct sales, create email marketing campaigns, and more. There are many use cases.

Signal-Based Marketing and Sales with Sales Intelligence Platforms

Sales intelligence platforms like ZoomInfo, Cognism, Apollo.io, and many others are neither new nor something you shouldn’t have heard of in 2023. If you’re not using any of these platforms in your marketing and sales activities, it’s high time you did.

Besides the many advantages these software solutions offer (data acquisition about companies and their employees, built-in marketing solutions like email marketing), you get another advantage: signals. These signals can be integrated into your marketing strategy.

Examples:

  • Crunchbase provides near real-time updates on funding rounds, acquisitions, and mergers in the startup and tech industry.
  • io offers information about companies and the people working there. You can, for instance, see the technologies they use, get information about job changes among employees, and follow important announcements, and more.

The costs of sales intelligence platforms vary widely. Some (Crunchbase, Apollo.io) are relatively inexpensive, while others (e.g., ZoomInfo) are more costly.

Signal-Based Marketing and Sales through Web Crawling

It doesn’t always have to be a ready-made solution available. Sometimes you can be creative and create a solution yourself quickly and inexpensively to generate data and signals.

Web crawling can be one of these methods. You don’t have to buy data from third parties; you can acquire it yourself. If you have in-house web developers, even better. If not, you can find external experts who can take on the task for you.

A simple use case: If you operate a staffing agency and are looking for companies posting specific job listings, you can acquire these data externally from relevant data providers or create a crawler for specific job platforms yourself. This way, you receive a daily list of companies and contacts. If a job posting serves as a signal to you that this company might be interested in your service, you’ve developed a cost-effective and straightforward tool that provides you with fresh signals every day.

Another example would be crawling a freelancer platform. Let’s say your company specializes in web development, design, translation, etc. Leads in these industries can be quite expensive when generated through Google Ads. Other sales methods are not always very effective due to high competition in the industry. However, if you find out about project announcements in a timely manner through crawling and send an email to the company or contact the person on LinkedIn who posted the announcement (whether automated or manual), you’ll appear on the radar of your potential customers earlier than your competitors.

Signal-Based Marketing and Sales: Summary

In 2023, we have more sales tools available to us than ever before. CRM systems, email marketing platforms, sales intelligence software, VoIP tools – the list is long and includes thousands of high-quality tools. This technological advancement in the industry simultaneously presents a significant challenge. Now, everyone can quickly and affordably automate their sales or marketing. However, when everyone uses the same tools and techniques, it leads to oversaturation. The same individuals, whether CEOs or department heads, receive dozens of emails, LinkedIn requests, or calls every day. Attention spans decrease, and so do conversion rates.

To continue to be successful in 2024, you need to appear in potential customers’ inboxes when the relevant service is needed. If your product becomes relevant to the customer right now,if the company is currently looking for your solution, you should strike. But how do you know if the timing is right? By using signal-based marketing methods.

Image Source: https://datagma.com/how-to-use-lead-prioritization-for-business/

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7 Social Media Lead Generation Strategies That Work https://blog.leadrebel.io/7-social-media-lead-generation-strategies-that-work/ Tue, 31 Oct 2023 07:08:24 +0000 https://blog.leadrebel.io/?p=2418 7 Social Media Lead Generation Strategies That Work Social media has evolved far beyond a platform for sharing updates and connecting with friends. In this fast paced digital era, it has become a powerful platform for businesses looking to expand their reach, engage with their audience, and most importantly, generate leads. Active social media lead

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7 Social Media Lead Generation Strategies That Work

Social media has evolved far beyond a platform for sharing updates and connecting with friends. In this fast paced digital era, it has become a powerful platform for businesses looking to expand their reach, engage with their audience, and most importantly, generate leads. Active social media lead generation strategies help you to akquire more and higher quality customers, without huge additional budget.

In this ever-competitive landscape, mastering the art of social media lead generation is no longer just an option; it’s a necessity. In this blog, we will talk about seven proven strategies that can work wonders for your business. So, let’s explore these strategies and unlock the secrets to effective social media lead generation.

1. Optimize Your Profiles

The foundation of social media lead generation starts with creating compelling and informative profiles across platforms like Facebook, Twitter, LinkedIn, TikTok and Instagram.

Your profile should resonate with your target audience, clearly communicate your value proposition, and include a compelling call-to-action.

Here are the five things that you can adopt to optimize your social media profile:

  • Choose a professional profile picture and cover photo.
  • Craft a keyword-rich bio with contact information.
  • Include relevant links and customize vanity URLs.
  • Use keywords and hashtags strategically.
  • Engage with your audience consistently and monitor analytics.

2. Content is King

Creating high-quality and valuable content is crucial to attract and retain your audience. It begins with consistently sharing content that educates, entertains, and solves problems for your followers.

Whether it’s blog posts, videos, infographics, or webinars, engaging content can position you as an industry authority and a trusted resource. Here’s what you can do to gain social media lead generation:

  • Create high-quality and valuable content that addresses your audience’s needs.
  • Consistently publish fresh and engaging content to keep your audience coming back.
  • Diversify your content format, including blog posts, videos, infographics, and podcasts to cater to different preferences.
  • Share user-generated content to build trust and showcase customer testimonials and experiences.
  • Focus on storytelling and authenticity to connect with your audience on a deeper level and make your content memorable.

3. Utilize Paid Advertising

Leverage the advertising features offered by social media platforms to reach a wider audience and enhance your online presence. Facebook Ads, Instagram Ads, LinkedIn Sponsored Content, and Twitter promoted Tweets, as well as integrating your Instagram feed on your website, are powerful tools to target specific demographics and interests, helping you in social media lead generation more efficiently.

You can utilize paid ads in multiple ways. Here are some tips that can come in handy:

  • Define your ideal customer personas to ensure your paid ads reach the right people.
  • Choose social media platforms that align with your target audience’s demographics and preferences.
  • Create attention-grabbing headlines and concise, persuasive ad copy that highlights your unique value proposition.
  • Incorporate visually appealing images or videos that resonate with your audience and support your ad’s message.
  • Utilize platform-specific targeting features, such as custom audiences, lookalike audiences, and retargeting, to refine your audience selection.
  • Regularly analyze ad performance metrics, adjust your targeting parameters, and refine your ad creative to improve lead generation results over time.

4. Run Contests and Giveaways

Hosting contests and giveaways can quickly boost your social media engagement and lead generation efforts. Encourage users to participate by offering valuable prizes and incentives in exchange for their contact information or other desired actions.

You can do this in a variety of ways. We have gathered some important guidelines that can help you while you adopt this strategy.

  • Determine the specific objectives of your contest or giveaway, such as collecting email addresses, increasing followers, or generating user-generated content.
  • Select a prize that resonates with your target audience and aligns with your brand, ensuring it’s attractive enough to encourage participation.
  • Clearly outline the rules for entry, including how participants can enter, eligibility criteria, and any required actions such as liking, sharing, or tagging friends.
  • Utilize your social media channels, email newsletters, and website to promote the contest or giveaway. Consider using paid advertising to boost visibility.
  • Gather participant information, such as email addresses or user-generated content, and use it to nurture leads with follow-up emails or engagement strategies after the contest or giveaway ends.

5. Social Media Lead Generation Strategies: Social Listening and Monitoring

Pay close attention to what your audience is saying about your brand and industry. By actively listening to conversations and monitoring mentions, you can identify potential leads and engage with them in a meaningful way.

You can do the following to ensure your social media lead generation strategy is effective.

  • Pay attention to emerging trends and gauge sentiment around your brand and industry. This insight can inform your content strategy and customer engagement.
  • Respond promptly and thoughtfully to comments, mentions, and messages on your social media profiles. Engaging with your audience can foster positive relationships and address concerns in real-time.
  • Monitor your competitors’ social media activities to identify gaps or opportunities in your own strategy. Take note of their successes and challenges.
  • Use the data and insights gathered from social listening to refine your social media strategy, tailor your content, and meet the changing needs and preferences of your audience.

6. Use Lead Magnets

Create irresistible lead magnets like eBooks, whitepapers, or exclusive discounts to entice social media users to share their contact information with you. These incentives should align with your audience’s interests and needs.

Here are three examples of lead magnets for social media lead generation that can work wonders for you.

  1. Exclusive Social Media Webinar Series: Host a series of live webinars on a topic related to your industry or expertise and promote it through your social media channels. Participants can sign up with their email addresses to access the webinars. This not only generates leads but also positions you as an authority in your field.
  2. Boost Your Social Media Graphic Design with Our Templates and Tools: Craft your social media strategy with ease using our downloadable resources, including content calendars, graphics templates, or hashtag guides. Elevate your designs and transform your online presence by subscribing with your email or following us on social media.
  1. Social Media Challenges: Launch a social media challenge that encourages participants to engage with your brand and content over a specified period. For instance, a fitness coach could run a “30-Day Fitness Challenge” where participants receive daily workout plans and nutrition tips via email or social media messages after signing up.

7. Social Media Lead Generation Strategies: Take advantage of chatbots

Implement chatbots to engage with visitors on your social media profiles and website. Chatbots can provide instant responses, answer questions, and collect valuable lead

information 24/7, enhancing your lead generation efforts even when you’re not online.

Chatbots are instrumental in enhancing social media lead generation efforts in various ways:

  • Chatbots provide immediate responses to inquiries, enabling 24/7 engagement with social media users. This quick interaction can capture leads’ attention and interest when they are most engaged.
  • By asking a series of questions, chatbots can qualify leads based on location, budget, or interests. This ensures that leads with the most potential are prioritized and focused on.
  • Chatbots can deliver automated follow-up messages, nurture leads, and guide them through the sales funnel. They can provide information, answer questions, and offer content that moves leads closer to making a purchase decision.
  • Chatbots can collect valuable lead information, such as email addresses, phone numbers, and preferences, which can be used for personalized marketing campaigns and lead segmentation.
  • In industries like real estate or consulting, chatbots can facilitate appointment scheduling by allowing leads to book meetings or consultations directly through social media, streamlining the lead conversion process.

Social Media Lead Generation Strategies: Conclusion

In the fast-paced world of social media, staying ahead of the curve with these lead generation strategies can make all the difference.

As you embark on your journey to attract, engage, and convert leads through social media, remember that consistency and adaptability are key. Keep refining your approach, analyzing results, and evolving with the ever-changing landscape of social media to ensure your strategies remain effective.

Remember that social media lead generation is not a one-size-fits-all endeavor. It requires ongoing adaptation, careful monitoring, and a commitment to delivering value to your audience.

By consistently implementing these strategies, listening to your audience, and staying agile in your approach, you can build meaningful relationships, nurture leads, and ultimately, achieve your business goals.

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Author Bio:

 Aabhas Vijay stands as the creative and imaginative founder behind Avija Digital, an agency that specializes in crafting ingenious online strategies and trust worthy marketing solutions. Aabhas has demonstrated himself as an outstanding authority in the realm of digital marketing specifically for SaaS (Software as a Service). He is an exceptional expert in brand positioning, content creation and audience engagement. Moreover, Aabhas’s prime focus is on organizing cohesive strategies and formulating plans that lead to long term brand sustainability.

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Lead Generation for Software Companies: Strategies and Comprehensive Tools to Drive Growth https://blog.leadrebel.io/lead-generation-for-software-companies/ Fri, 06 Oct 2023 12:11:44 +0000 https://blog.leadrebel.io/?p=2387 Lead Generation for Software Companies: Strategies and Comprehensive Tools to Drive Growth In the ever-evolving landscape of technology, software companies face fierce competition. To stay ahead in the game, these companies need a consistent influx of potential customers or leads. That’s where lead generation comes into play. Lead generation for software companies is the process

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Lead Generation for Software Companies: Strategies and Comprehensive Tools to Drive Growth

In the ever-evolving landscape of technology, software companies face fierce competition. To stay ahead in the game, these companies need a consistent influx of potential customers or leads. That’s where lead generation comes into play. Lead generation for software companies is the process of attracting and converting prospects into potential clients. In this extensive article, we will explore effective methods and delve deeper into comprehensive tools for generating more leads, helping software companies thrive in this highly competitive industry.

Lead Generation for Software Companies: Introduction

Software companies are at the forefront of innovation, creating solutions that shape industries and streamline processes. However, the success of these companies depends on their ability to reach the right audience and convert them into loyal customers. That’s where lead generation plays a pivotal role.

Lead generation is a multifaceted process that involves identifying, nurturing, and converting potential customers into paying clients. It’s not just about getting more traffic to your website; it’s about attracting high-quality leads that are more likely to convert. In the context of software companies, this means targeting individuals or businesses who are genuinely interested in your software products or services.

So, how can software companies effectively generate more leads? Let’s delve into some proven methods and explore comprehensive tools that can help.

Methods for Generating More Leads for Software Companies

1. Content Marketing

Content marketing is a powerful strategy for attracting and engaging potential customers. By creating valuable and informative content, such as blog posts, whitepapers, eBooks, and videos, you can establish your software company as an industry authority. This not only drives organic traffic but also encourages visitors to subscribe, providing you with valuable leads.

Tips for Effective Content Marketing:

– Understand your target audience’s pain points and create content that addresses those issues.

– Optimize your content for search engines (SEO) to increase its visibility.

– Promote your content on social media platforms to reach a wider audience.

– Use lead magnets, such as free trials or downloadable resources, to capture visitor information.

2. Email Marketing

Email marketing remains one of the most effective channels for lead generation. It allows you to nurture relationships with potential customers by delivering relevant content directly to their inbox. Building a segmented email list can help you tailor your messages to specific audience segments, increasing the chances of conversion.

Tips for Effective Email Marketing:

– Segment your email list based on demographics, behavior, or preferences.

– Craft compelling subject lines to increase open rates.

– Provide valuable content, including educational resources, product updates, and special offers.

– Use automation to send targeted and timely emails to leads.

3. Social Media Marketing

Social media platforms are excellent tools for software companies to connect with their audience. By creating engaging content, participating in discussions, and running targeted ad campaigns, you can attract leads and drive them to your website.

Tips for Effective Social Media Marketing:

– Choose the platforms where your target audience is most active.

– Consistently post high-quality content, including infographics, videos, and case studies.

– Use paid advertising to target specific demographics and interests.

– Encourage user-generated content and engage with comments and messages promptly.

4. Search Engine Optimization (SEO)

Optimizing your website for search engines is crucial for generating organic traffic and leads. When your software company’s website ranks higher in search results, it becomes more visible to potential customers actively searching for solutions in your niche.

Tips for Effective SEO:

– Conduct keyword research to identify relevant search terms.

– Optimize on-page elements such as titles, meta descriptions, and headers.

– Create high-quality, original content that answers user queries.

– Build high-quality backlinks from reputable websites in your industry.

5. Paid Advertising

Paid advertising, such as pay-per-click (PPC) campaigns on platforms like Google Ads and social media advertising on platforms like Facebook and LinkedIn, can be a quick way to generate leads. You can target specific keywords, demographics, and interests to reach your ideal audience.

Tips for Effective Paid Advertising:

– Set clear goals and budgets for your campaigns.

– Create compelling ad copy and visuals that resonate with your target audience.

– Continuously optimize your campaigns based on performance data.

– Implement retargeting ads to re-engage with previous website visitors.

6. Referral Programs

Leveraging your existing customer base can be a valuable lead generation strategy. Encourage satisfied customers to refer others to your software products or services in exchange for rewards or discounts. Word-of-mouth recommendations can have a significant impact on generating leads.

Tips for Effective Referral Programs:

– Offer attractive incentives for referrals.

– Implement a user-friendly referral program that is easy for customers to participate in.

– Track and reward successful referrals promptly.

– Encourage customers to share their positive experiences on review sites and social media.

Comprehensive List of Tools for Lead Generation

To execute these lead generation strategies effectively, software companies can benefit from various tools and software solutions. Here is a comprehensive list of tools that can help streamline your lead generation efforts:

1. HubSpot

HubSpot is an all-in-one inbound marketing and sales platform that offers a wide array of tools and features. It includes email marketing, CRM (Customer Relationship Management), social media management, and lead nurturing tools. HubSpot’s robust platform allows software companies to centralize their lead generation efforts and manage customer relationships seamlessly.

2. Mailchimp

Mailchimp is a popular email marketing platform known for its user-friendly interface. It allows you to create and automate email campaigns, segment your audience based on various criteria, and analyze campaign performance. Mailchimp’s intuitive features make it an excellent choice for software companies looking to build and nurture their email lists effectively.

3. SEMrush

SEMrush is a comprehensive SEO and digital marketing tool that provides valuable insights and competitive intelligence. It helps software companies perform keyword research, track rankings, analyze competitors, and optimize their websites for search engines. SEMrush’s data-driven approach can significantly enhance your SEO strategies.

4. Google Ads

Google Ads is Google’s powerful advertising platform that enables software companies to run pay-per-click (PPC) campaigns. With Google Ads, you can target specific keywords and demographics, allowing you to reach potential customers actively searching for software solutions. Its vast reach and flexibility make it a must-have tool for lead generation.

5. LinkedIn Ads

For B2B software companies, LinkedIn Ads is an ideal platform to target professionals and decision-makers. It offers precise targeting options based on job titles, industries, and company sizes. LinkedIn’s business-focused environment makes it an effective tool for reaching a high-quality audience.

6. Facebook Business Manager

Facebook Business Manager is a comprehensive platform for managing Facebook and Instagram ad campaigns. It allows software companies to create, monitor, and optimize ads, targeting specific demographics and interests. With Facebook’s vast user base, it offers significant potential for lead generation.

7. ReferralCandy

ReferralCandy is a dedicated referral marketing platform that simplifies the process of creating and managing referral programs. It provides the tools needed to incentivize satisfied customers to refer others to your software products or services. ReferralCandy’s automation features make it easy to track and reward successful referrals.

8. Leadpages

Leadpages is a landing page builder designed to help software companies create high-converting landing pages for lead generation campaigns. It offers a wide range of customizable templates and features, making it easier to capture leads and drive conversions.

9. OptinMonster

OptinMonster is a powerful lead generation tool that provides various conversion optimization features for your website. It allows you to create pop-ups, slide-ins, and other types of lead capture forms. With advanced targeting and A/B testing capabilities, OptinMonster helps software companies maximize their lead generation efforts.

10. Hotjar

Hotjar is a versatile B2B lead generation tool that offers insights into user behavior on your website. It allows software companies to understand how visitors engage with their site through features like heatmaps, session recordings, and surveys. Hotjar can help identify areas for improvement and optimize your website for better lead generation.

Lead Generation for Software Companies: Summary

Lead generation is a critical component of the growth strategy for software companies. By implementing effective methods such as content marketing, email marketing, social media marketing, SEO, paid advertising, and referral programs, you can attract and convert high-quality leads.

Additionally, leveraging comprehensive tools like HubSpot, Mailchimp, SEMrush, Google Ads, LinkedIn Ads, Facebook Business Manager, ReferralCandy, Leadpages, OptinMonster, and Google Analytics can streamline your lead generation efforts and provide valuable insights into your campaigns’ performance.

Remember that lead generation is an ongoing process that requires consistent effort and optimization. By continuously refining your strategies and adapting to the changing landscape of the software industry, you can ensure a steady flow of leads that will contribute to the long-term success of your software company.

With the right strategies and tools in place, your software company can thrive in a competitive market and build a loyal customer base for sustainable growth. The comprehensive set of tools mentioned in this article provides software companies with the resources needed to generate leads effectively and drive continued success in the industry.

 

Image source: https://www.flickr.com/photos/182229932@N07/48340797921

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The Guide to Building High Conversion Landing Pages: Best Practices and Pitfalls to Avoid https://blog.leadrebel.io/high-conversion-landing-pages/ Tue, 04 Jul 2023 10:28:59 +0000 https://blog.leadrebel.io/?p=2278 The Guide to Building High Conversion Landing Pages: Best Practices and Pitfalls to Avoid Introduction In today’s digital landscape, creating high conversion landing pages is a fundamental aspect of online success. A well-designed and strategically optimized landing page can captivate visitors, engage them with compelling content, and ultimately drive them to take the desired action.

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The Guide to Building High Conversion Landing Pages: Best Practices and Pitfalls to Avoid

Introduction

In today’s digital landscape, creating high conversion landing pages is a fundamental aspect of online success. A well-designed and strategically optimized landing page can captivate visitors, engage them with compelling content, and ultimately drive them to take the desired action. In this comprehensive guide, we will delve into the key elements and strategies for building high conversion landing pages that maximize conversions. From crafting attention-grabbing headlines to implementing persuasive copy, optimizing for mobile devices, and conducting A/B tests, we will cover everything you need to know to create landing pages that deliver impressive results.

Create High Conversion Landing Pages: Set Clear Goals

Before diving into the design and content creation process, it is crucial to define your landing page’s objectives. Setting clear goals ensures a focused approach and increases the likelihood of achieving desired conversions. Identify the primary action you want visitors to take, such as signing up for a newsletter, making a purchase, or filling out a form. By centering your landing page around a single goal, you maintain a clear and concise message, avoiding distractions that may hinder conversions.

Understanding Your Target Audience

To build effective landing pages, you must have a deep understanding of your target audience. Conduct thorough research to uncover their needs, preferences, pain points, and motivations. This knowledge will enable you to tailor your messaging and design to resonate with your audience, creating a personalized experience that captures their attention and drives them towards the desired action. Utilize tools such as surveys, interviews, and analytics to gain valuable insights into your target audience.

Crafting a Compelling Headline

The headline is the first element visitors see when they land on your page. It serves as a hook to grab their attention and entice them to explore further. Crafting a compelling headline is crucial to make a strong first impression and engage your audience. To create an attention-grabbing headline:

  • Make it concise: Keep your headline brief and to the point, ideally under 10 words. Long, convoluted headlines can lose readers’ interest.
  • Communicate the value proposition: Clearly state the primary benefit or solution your product or service offers. Highlight what sets you apart from competitors.
  • Use persuasive language: Employ power words and evoke emotions to captivate your audience. Words like “discover,” “exclusive,” “revolutionary,” or “transform” can add impact.

Creating Persuasive Copy

Compelling copy is the backbone of any successful landing page. It should clearly communicate the value and benefits of your offer, address visitor concerns, and provide relevant information. To optimize your copy for conversions:

  • Be clear and concise: Use concise sentences and paragraphs to convey your message effectively. Avoid jargon or complex language that might confuse or alienate your audience.
  • Highlight key features and benefits: Clearly articulate how your offer solves a problem or improves the visitor’s life. Focus on the benefits rather than just listing features.
  • Utilize formatting: Break up text with bullet points, subheadings, and bolded keywords to make the content scannable and easy to digest. Emphasize important points to draw attention.

Using Captivating Visuals

Incorporating engaging visuals is crucial for capturing and retaining visitor attention. Visual content can include images, videos, or graphics that support your message and enhance the overall user experience. To make the most of visuals:

  • Choose relevant imagery: Select visuals that align with your brand, product, or service while resonating with your target audience. High-quality, authentic images can create a connection with visitors.
  • Optimize loading times: Compress images and videos to ensure fast loading speeds, preventing user frustration. Use appropriate file formats and consider lazy loading techniques.
  • Use visuals strategically: Place visuals strategically to guide visitors’ attention and reinforce key messaging and calls-to-action. Visuals should complement the copy and enhance the overall user experience.

Including a Strong Call-to-Action (CTA)

A powerful call-to-action is vital for encouraging visitors to take the desired action on your landing page. To create an effective CTA that drives conversions:

  • Make it prominent: Ensure your CTA stands out visually and is placed prominently on the page. Use contrasting colors and appropriate size to draw attention.
  • Use persuasive language: Employ action-oriented and benefit-driven words to motivate visitors to click. Phrases like “Get Started Now,” “Unlock Exclusive Access,” or “Join Our Community” can be compelling.
  • Offer a sense of urgency: Create a sense of urgency by incorporating words like “now,” “limited time,” or “exclusive offer” to encourage immediate action. Consider using countdown timers or limited availability indicators when appropriate.

Keeping the Form Simple

If your landing page includes a form, it should be designed to collect essential information while minimizing user effort. Simplify your form to reduce friction and increase conversion rates:

  • Ask for only necessary information: Avoid overwhelming visitors by requesting only the essential details needed to fulfill your objective. Lengthy forms can discourage users from completing them.
  • Use intuitive design: Make your form visually appealing, easy to navigate, and mobile-responsive. Use clear labels, placeholders, and error validation to guide users through the form-filling process smoothly.
  • Incorporate progress indicators: If you have a multi-step form, display progress indicators to show users how far they’ve come and what remains. This helps manage user expectations and reduces abandonment.

Building Trust and Credibility

Establishing trust with your audience is crucial to encourage conversions. Incorporate trust elements into your landing page to alleviate any concerns or hesitations visitors may have:

  • Customer testimonials and reviews: Display authentic testimonials and reviews from satisfied customers to build credibility and showcase the positive experiences others have had with your product or service.
  • Trust badges and certifications: Highlight any industry certifications, security badges, or partner logos to reassure visitors of their data’s safety and your commitment to quality.
  • Guarantees and return policies: Offer guarantees or transparent return policies to instill confidence in your product or service. Clearly communicate your commitment to customer satisfaction and how you handle any issues that may arise.

Optimizing for Mobile Devices

With the increasing prevalence of mobile browsing, optimizing your landing pages for mobile devices is essential. To ensure mobile optimization and enhance user experience:

  • Use responsive design: Create landing pages that adapt to different screen sizes and orientations. Test your landing page on various mobile devices to ensure it displays correctly.
  • Optimize loading times: Compress images, minimize unnecessary code, and leverage caching techniques to reduce load times on mobile devices. Slow-loading pages can significantly impact bounce rates and conversions.
  • Simplify navigation: Ensure your landing page is easy to navigate with clear buttons, forms, and content sections. Consider the limitations of mobile devices and prioritize a seamless and intuitive user experience.

A/B Testing and Optimization

To continuously improve your landing pages, employ A/B testing and optimization techniques. This allows you to experiment with different variations and identify the most effective elements. The following steps can guide your optimization efforts:

  • Test different elements: Experiment with variations of headlines, copy, CTAs, visuals, layouts, and even colors to identify what resonates best with your audience. Test one element at a time for accurate analysis.
  • Measure key metrics: Use analytics tools like Google Analytics to track metrics such as conversion rate, bounce rate, time on page, and click-through rate. Analyzing these metrics helps you understand user behavior and the impact of different variations.
  • Iterate and optimize: Use insights from A/B testing to refine and optimize your landing page continuously. Implement changes based on data-driven decisions and aim for incremental improvements over time.

What not to do when creating high Converting Landing Pages?

While knowing what to do is essential, understanding what not to do when creating high conversion landing pages is equally important. Avoiding common pitfalls can save you time, resources, and potential loss of conversions. Here are some key things to avoid:

  1. Cluttered Design: Avoid cluttered and busy designs that overwhelm visitors. Keep your layout clean, focused, and visually appealing. Excessive visuals, distracting animations, and unnecessary elements can dilute your message and hinder conversions.
  1. Lack of Clear Message: Failing to communicate a clear and concise message is a common mistake. Ensure that your headline, copy, and visuals work together harmoniously to convey your value proposition and primary call-to-action. Confusing or vague messaging can lead to visitor confusion and abandonment.
  1. Lengthy Forms: Lengthy or complicated forms can significantly impact conversion rates. Keep your form fields to a minimum and only ask for essential information. Long forms can create friction and discourage visitors from completing the conversion process.
  1. Poor Mobile Optimization: Neglecting mobile optimization can be detrimental to your conversion rates. With the increasing use of mobile devices, ensure that your landing page is fully responsive, loads quickly on mobile devices, and offers a seamless user experience. Ignoring mobile optimization can lead to high bounce rates and missed conversion opportunities.
  1. Lack of Trust Elements: Building trust is crucial in converting visitors into customers. Avoid the absence of trust elements such as customer testimonials, reviews, security badges, or guarantees. Without these, visitors may hesitate to take action or question the legitimacy of your offering.
  1. Weak Call-to-Action: A weak or unclear call-to-action (CTA) can result in missed conversions. Avoid generic or uninspiring CTAs. Instead, use action-oriented and persuasive language that clearly communicates the value and benefits of taking the desired action. Make your CTA visually prominent and compelling.
  1. Slow Loading Times: Slow-loading landing pages frustrate visitors and lead to high bounce rates. Optimize your page to ensure fast loading times by compressing images, minimizing code, and leveraging caching techniques. A slow website can negatively impact user experience and conversions.
  1. Lack of A/B Testing: Neglecting A/B testing means missing out on opportunities for improvement. Testing different variations of your landing page elements allows you to identify what resonates best with your audience. Failing to test and optimize based on data-driven insights can hinder your ability to maximize conversions.
  1. Inconsistent Branding: Inconsistent branding can confuse visitors and erode trust. Ensure that your landing page aligns with your overall brand identity, including colors, fonts, and tone of voice. Inconsistencies can lead to a lack of recognition and credibility.
  1. Ignoring Analytics: Neglecting analytics and not tracking key metrics can hinder your ability to measure the effectiveness of your landing page. Regularly monitor analytics data to gain insights into user behavior, identify areas for improvement, and make informed decisions for optimization.

By avoiding these common pitfalls and adhering to best practices, you can create landing pages that are optimized for high conversions, engage visitors effectively, and drive the desired actions. Regularly review and refine your landing pages based on user feedback and data analysis to continually improve their performance.

High Conversion Landing Page: Conclusion

Building high conversion landing pages requires a strategic approach that combines effective design, compelling content, and ongoing optimization. By setting clear goals, understanding your target audience, crafting attention-grabbing headlines, utilizing persuasive copy, incorporating captivating visuals, including strong CTAs, simplifying forms, building trust and credibility, optimizing for mobile devices, and conducting A/B testing, you can create landing pages that successfully convert visitors into customers. Remember to continuously monitor and analyze your landing page performance, make data-driven decisions, and iterate based on user feedback. With these best practices in mind and an awareness of common pitfalls to avoid, you can build landing pages that drive impressive results and contribute to the growth of your online business.

 

Image source: https://freerangestock.com/photos/78515/video-playback-mockup.html

The post The Guide to Building High Conversion Landing Pages: Best Practices and Pitfalls to Avoid appeared first on Leadrebel Blog.

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